# Descript: Video Regenerate failing for some users

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-23 00:20 UTC · Resolved: 2026-07-23 02:47 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: Image generation, Video Regenerate
- [Vendor status page: https://status.descript.com/incidents/01KY65H10PQZ9M2WHKKYHJP5YY](https://status.descript.com/incidents/01KY65H10PQZ9M2WHKKYHJP5YY)
- [Company: Descript](https://rewindex.com/company/descript.md)

## Summary

Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-23 00:20 UTC: We have detected an issue with Video Regenerate and are working to restore functionality. We will update here as soon as we have more information.
- **investigating** 2026-07-23 01:33 UTC: We have detected a problem and are investigating the underlying issue.
- **monitoring** 2026-07-23 02:39 UTC: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
- **resolved** 2026-07-23 02:47 UTC: This issue is now resolved.

## Rewindex changes for this incident

- 2026-07-23 00:20 UTC: [Critical incident: Video Regenerate failing for some users](https://rewindex.com/change/ibaaebbdcf27838.md)


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Canonical: https://rewindex.com/company/descript/incidents/01KY65H10PQZ9M2WHKKYHJP5YY · Markdown: https://rewindex.com/company/descript/incidents/01KY65H10PQZ9M2WHKKYHJP5YY.md · JSON: https://rewindex.com/api/v1/companies/descript/incidents/01KY65H10PQZ9M2WHKKYHJP5YY · Generated 2026-10-18T12:35:21.843Z