Changes / Descript / Some Transcription requests are failing

Descript: Major incident: Some Transcription requests are failing

Summary

Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 81%)Changed Detected Source: status.descript.com

What changed

AddedTitle#1
Before: not present
After: Some Transcription requests are failing
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-04 13:53 UTC
AddedResolved time#5
Before: not present
After: 2026-09-04 17:00 UTC
AddedUpdateinvestigating#6
Before: not present
After: We have detected a problem and are investigating the underlying issue.
AddedUpdatemonitoring#7
Before: not present
After: Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
AddedUpdateresolved#8
Before: not present
After: This issue is now resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Some Transcription requests are failing (this change)
Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min.
Major incident

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