Descript: Video playback freezing when exporting or publishing
Affected components: Export
Timeline of updates
- monitoring
We identified an issue causing video playback to freeze when exporting or publishing. Functionality is fully restored at this point, and we are monitoring to ensure the system continues to be operational. If you encountered this issue, please retry the export or publish, and it should work normally now.
- resolved
This issue is now resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
dce41f12e3f0d8c6…
Impact, status and times are the vendor’s own, as last archived. View on status.descript.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Descript, started 2026-09-04 22:51 UTC, resolved after 47 min, 2 update(s).
- Title
- Video playback freezing when exporting or publishing
- Vendor
- Descript
- Date
- URL
- https://rewindex.com/company/descript/incidents/01M1Q9WR974622M9NJQWQ9VS63
Descript profileRecent Descript incidentsAll outages on September 4, 2026Descript in September 2026MarkdownJSON