# Descript

- Domain: descript.com · Category: ai
- Status page: https://status.descript.com (polled every 10 minutes; now operational)
- Incidents archived: 17 (9 major/critical, 0 maintenances), history since 2026-07-21
- Last 90 days: 17 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 17 | 9 | 0 | 2.4 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-09-29 18:12 UTC | [Major incident: Transcription jobs failing](https://rewindex.com/change/i2ab4733705b8a1.md) | Descript reported a major outage in its transcription pipeline: transcription jobs could become stuck or fail. The incident started at 2026-09-29 18:12 UTC and was resolved at 2026-09-29 20:30 UTC, lasting 2 h 17 min; Descript reported restoring functionality but did not specify the underlying cause. |
| 2026-09-14 13:09 UTC | [Critical incident: Rooms Recording Outage](https://rewindex.com/change/i31f873591a86dd.md) | Descript reported a critical Rooms Recording outage starting at 2026-09-14 13:09 UTC and resolved at 2026-09-14 13:45 UTC, with a computed duration of 35 min. Functionality was fully restored by 09-14 13:27 UTC; no cause or specific fix was stated. |
| 2026-09-04 13:53 UTC | [Major incident: Some Transcription requests are failing](https://rewindex.com/change/i33e83f095aa2cf.md) | Some Descript transcription requests failed in a major incident starting 2026-09-04 13:53 UTC. Descript reported functionality fully restored at 2026-09-04 14:09 UTC and marked the incident resolved at 2026-09-04 17:00 UTC; the recorded incident duration was 3 h 7 min. |
| 2026-09-04 01:31 UTC | [Critical incident: Avatar generation is unavailable](https://rewindex.com/change/i11572145a892bf.md) | Descript’s critical avatar generation outage ran from 2026-09-04 01:31 UTC to 2026-09-04 05:17 UTC, lasting 3 h 46 min. Avatar generations failed due to a third-party outage; Descript reported successful generations after that service returned and marked the issue resolved. |
| 2026-08-24 18:56 UTC | [Major incident: Share Page Outage](https://rewindex.com/change/ia9b5fa77fd95ce.md) | Descript reported a major Share Page outage with a recorded start of 2026-08-24 18:56 UTC and resolution of 2026-08-24 17:15 UTC; duration is unknown. The vendor said a fix had been implemented and the issue was resolved. |
| 2026-08-05 19:29 UTC | [Critical incident: Rooms Outage](https://rewindex.com/change/i81b4687fca80a1.md) | Descript reported a critical Rooms outage starting at 2026-08-05 19:29 UTC, lasting 28 min and resolved at 2026-08-05 19:57 UTC. Functionality was fully restored at 19:32 UTC, followed by monitoring; no cause was stated. |
| 2026-07-27 16:37 UTC | [Major incident: Issue with uploads to media library](https://rewindex.com/change/i9903d6b5dfaf14.md) | Descript reported a major incident affecting uploads to the media library’s root directory, starting 2026-07-27 16:37 UTC and resolved at 2026-07-27 16:54 UTC, with a reported duration of 16 min. Customers could work around the failure by creating a folder and uploading directly into it; no specific cause or fix was disclosed. |
| 2026-07-23 00:20 UTC | [Critical incident: Video Regenerate failing for some users](https://rewindex.com/change/ibaaebbdcf27838.md) | Descript reported a critical incident in which Video Regenerate failed for some users, starting at 2026-07-23 00:20 UTC and resolved at 2026-07-23 02:47 UTC, lasting 2 h 26 min. Functionality was fully restored by 02:39 UTC; no cause or specific fix was stated. |
| 2026-07-21 19:01 UTC | [Major incident: SquadCast recordings intermittently failing](https://rewindex.com/change/i0eaa83290cb329.md) | SquadCast recordings intermittently failed in a major-impact incident starting 2026-07-21 19:01 UTC and lasting 39 min, resolved at 2026-07-21 19:40 UTC. Descript reported functionality fully restored at 2026-07-21 19:14 UTC but did not state a cause or specific fix. |

Full timeline: [Descript changes](https://rewindex.com/company/descript/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://descript.com/privacy](https://descript.com/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://descript.com/terms](https://descript.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://descript.com/pricing](https://descript.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://www.descript.com/security](https://www.descript.com/security) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 17 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-09-29 18:12 UTC | [Transcription jobs failing](https://status.descript.com/incidents/01M3Q5VPNYW3EB3YK8EVS5PVMS) | major | 2.3 h |  |
| 2026-09-14 13:09 UTC | [Rooms Recording Outage](https://status.descript.com/incidents/01M2G0K5CFGS6CMADWD7S825HC) | critical | 36 min |  |
| 2026-09-10 23:15 UTC | [Underlord](https://status.descript.com/incidents/01M26SNHZZEMVXKFCQ29AAR72M) | minor | 16 h |  |
| 2026-09-10 21:18 UTC | [Backend Workflow Outage](https://status.descript.com/incidents/01M26K069CZMPW642M10NATYG2) | minor | 2.6 h |  |
| 2026-09-09 15:17 UTC | [Issues with Project Sync](https://status.descript.com/incidents/01M2JT980DX50S8QN57XRNPJEN) | minor | 6 d |  |
| 2026-09-04 22:51 UTC | [Video playback freezing when exporting or publishing](https://status.descript.com/incidents/01M1Q9WR974622M9NJQWQ9VS63) | minor | 47 min |  |
| 2026-09-04 13:53 UTC | [Some Transcription requests are failing](https://status.descript.com/incidents/01M1PB3DBE44V01R2AMXAZEPT5) | major | 3.1 h |  |
| 2026-09-04 01:31 UTC | [Avatar generation is unavailable](https://status.descript.com/incidents/01M1N0NXRJ6AVF18YNRSZ5KG09) | critical | 3.8 h |  |
| 2026-08-24 18:56 UTC | [Share Page Outage](https://status.descript.com/incidents/01M0TJ33D016TKCTSDAWA3AYKY) | major | -101 min |  |
| 2026-08-18 18:45 UTC | [Help Center temporarily down](https://status.descript.com/incidents/01M0B32XQPSYPEEGVNHNMNQW9Q) | minor | 44 min |  |
| 2026-08-14 20:01 UTC | [Audition + AAF Timeline export unavailable](https://status.descript.com/incidents/01M00XTD2ASSCZWHADC5AQ9P0D) | minor | 1.3 h |  |
| 2026-08-05 19:29 UTC | [Rooms Outage](https://status.descript.com/incidents/01KZ9PD3VW74S5YWSNRDZFQ93Q) | critical | 28 min |  |
| 2026-07-27 16:37 UTC | [Issue with uploads to media library](https://status.descript.com/incidents/01KYJ70XZBEM4RJ2A3289GMEMG) | major | 17 min |  |
| 2026-07-23 00:20 UTC | [Video Regenerate failing for some users](https://status.descript.com/incidents/01KY65H10PQZ9M2WHKKYHJP5YY) | critical | 2.5 h |  |
| 2026-07-22 13:01 UTC | [Video files appear frozen or low FPS after import](https://status.descript.com/incidents/01KY4YNSF66CKT5A2X5XYZDCDY) | minor | 8.8 h |  |
| 2026-07-21 19:01 UTC | [SquadCast recordings intermittently failing](https://status.descript.com/incidents/01KY30VMZH08F3J03SY3C5GQ7M) | major | 40 min |  |
| 2026-07-21 16:37 UTC | [Issues with Media Playback](https://status.descript.com/incidents/01KY2RN3V30DHQXXT6WM9P5VNG) | minor | 5.4 h |  |


## Charts

### Chart data: Descript status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 17 | 9 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | critical | 1 |
| 2026-07 | major | 2 |
| 2026-07 | minor | 2 |
| 2026-08 | critical | 1 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 2 |
| 2026-09 | critical | 2 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 4 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/descript · Markdown: https://rewindex.com/company/descript.md · JSON: https://rewindex.com/api/v1/companies/descript · Generated 2026-10-17T23:57:45.046Z