G GongGong Application Sign-in Issues Critical08:46 10:05 (1.3 h) resolved R RipplingRippling app is down Critical16:11 18:37 (2.4 h) resolved SentryError and profile ingestion issues in US Critical16:23 18:27 (2.0 h) resolved D dbt LabsCertificate errors affecting the dbt platform Critical16:54 18:50 (1.9 h) resolved O OrbIncrease rate of API errors Critical19:51 20:26 (35 min) resolved A ActiveCampaignActiveCampaign Platform Instability Critical19:53 21:15 (1.4 h) resolved R RipplingRippling app is down Critical20:10 Jul 28, 02:09 (6.0 h) resolved MintlifyDelayed documentation updates due to GitHub API degradation Major03:53 07:37 (3.8 h) resolved H HarnessThe Prod3 & Prod1 environment is experiencing intermittent outages. We are currently investigating the issue. Major06:42 13:33 (6.8 h) postmortem M ModeThird Party Service Provider Interruption Major09:00 09:00 (0 min) resolved W WorkOSElevated errors during email delivery Major10:05 13:04 (3.0 h) resolved A AptibleOperation failures due to AWS Outage Major10:31 15:12 (4.7 h) resolved B BandwidthOutbound Netherlands Calling Incident Major12:33 16:52 (4.3 h) resolved S SynthesiaLogin Issues Major14:08 17:46 (3.6 h) resolved W WorkOSContinued email delivery errors Major14:10 17:37 (3.5 h) resolved B BandwidthBandwidth App Incident - New Number Order Delays Major15:30 15:40 (10 min) resolved D DescriptIssue with uploads to media library Major16:37 16:54 (17 min) resolved Discordsession starts, DM message delivery down Major17:48 18:05 (17 min) resolved N NebiusNetwork issues Major18:30 20:03 (1.6 h) resolved DigitalOceanAgent Platform Requests Returning HTTP 500 Errors Major18:31 Jul 28, 15:24 (21 h) resolved DatadogSynthetics Test Results Delayed Major19:05 19:52 (46 min) resolved M MetronomeDelayed Data Export for Draft Invoice and Invoice Breakdowns Major19:16 Jul 28, 04:44 (9.5 h) resolved HootsuiteDashboard Navigation Issues Major20:44 21:09 (26 min) resolved HootsuitePlatform Login Issues Major22:48 Jul 28, 02:46 (4.0 h) resolved G GorgiasDelayed email sync for Gmail integrations Major23:01 23:13 (13 min) resolved MongoDB AtlasVoyageAI elevated errors Major23:37 23:48 (11 min) resolved J Jina AIService outage: jina-reranker-m0 Minor00:55 01:00 (5 min) resolved J Jina AIService outage: jina-reranker-m0 Minor01:10 01:20 (10 min) resolved T TwilioVoice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro Guatemala Minor01:15 Aug 2, 15:24 (7 d) resolved J Jina AIService outage: jina-reranker-m0 Minor01:25 01:35 (10 min) resolved J Jina AIService outage: jina-reranker-m0 Minor01:40 08:55 (7.3 h) resolved AkamaiBot Manager false positive issues Minor01:46 06:07 (4.3 h) resolved GitHub CopilotIncident with GraphQL API Requests Minor03:53 04:09 (16 min) resolved GitHubIncident with GraphQL API Requests Minor03:53 04:09 (16 min) resolved S SalesforcePerformance Degradation: Core Service Minor03:57 04:07 (10 min) resolved S SalesforcePerformance Degradation: Core Service Minor05:38 05:48 (10 min) resolved ClaudeElevated errors on Claude Opus 5 Minor08:16 09:05 (49 min) resolved AnthropicElevated errors on Claude Opus 5 Minor08:16 09:05 (49 min) resolved L LambdaMultiple Regions | Launch and Termination Issues Minor08:46 11:45 (3.0 h) resolved J Jina AIPartial outage: jina-reranker-m0 Minor08:55 09:00 (5 min) resolved CursorInvestigating service degradation — IDE Minor09:48 09:50 (2 min) resolved RevenueCatNewly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app" Minor10:14 Jul 31, 06:30 (4 d) resolved T TwilioSMS Delivery Delays and Failures from Twilio Phone Numbers to Mascom and Orange Botswana Minor10:23 13:50 (3.5 h) resolved ClaudeElevated errors on Claude Opus 5 Minor11:27 12:30 (1.1 h) resolved AnthropicElevated errors on Claude Opus 5 Minor11:27 12:30 (1.1 h) resolved CursorInvestigating service degradation — IDE Minor11:41 11:41 (0 min) resolved S SalesforceFeature Service Disruption: Customer360 Audiences Minor13:01 Jul 31, 11:28 (4 d) resolved H HoneycombTriggers intermittently failing in EU region Minor13:13 Jul 28, 18:30 (29 h) resolved ClaudeElevated errors on Claude Opus 5 and Haiku 4.5 Minor13:39 14:36 (57 min) resolved AnthropicElevated errors on Claude Opus 5 and Haiku 4.5 Minor13:39 14:36 (57 min) resolved O OpenAIImage generation unavailable in ChatGPT Minor14:04 20:24 (6.3 h) resolved C ChatGPTImage generation unavailable in ChatGPT Minor14:04 20:24 (6.3 h) resolved P PipedriveWeb App Issue Minor14:33 Jul 28, 18:16 (28 h) resolved RenderDegraded dashboard performance Minor14:43 Jul 28, 19:35 (29 h) resolved P PendoError thrown in continuing Leo conversations Minor14:48 15:25 (37 min) resolved A AshbyElevated Ashby API Latency Minor14:56 21:12 (6.3 h) resolved S SalesforceMule Soft Feature Disruption: Anypoint Visualizer Minor15:00 16:15 (1.3 h) resolved T TelnyxService Degradation in Australia Minor15:08 Jul 30, 08:06 (3 d) resolved O OpenAIWe’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini Minor15:30 17:30 (2.0 h) resolved C ChatGPTWe’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini Minor15:30 17:30 (2.0 h) resolved T TwilioVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil Minor16:01 16:06 (5 min) resolved T TwilioSMS Delivery Delays from Twilio Phone Numbers to Beeline Armenia Minor16:12 Jul 28, 04:57 (13 h) resolved T TwilioSMS Delivery Delays from Twilio Phone Numbers to Zain Jordan Minor16:16 21:50 (5.6 h) resolved CursorInvestigating service degradation — Cloud Agents Minor17:09 19:39 (2.5 h) resolved H HeapTemporary Data Latency - Investigating Minor18:12 22:32 (4.3 h) resolved J Jina AIService outage: jina-code-embeddings-1500m Minor18:30 18:40 (10 min) resolved J Jina AIPartial outage: jina-code-embeddings-1500m Minor18:45 18:50 (5 min) resolved W WorkOSWebhook Delivery Delays Minor19:09 21:12 (2.1 h) resolved B beehiivSome newsletter emails sent to google inboxes are delayed Minor19:29 19:29 (0 min) resolved GitLabElevated error rates on GitLab.com Minor20:09 21:11 (1.0 h) resolved T TwilioUser Authentication Identity Gateway API High Latency for T-Mobile in United States Minor21:51 Jul 28, 00:57 (3.1 h) resolved T TwilioSMS Delivery Delays from Twilio to T-Mobile United States Minor22:12 Jul 28, 05:41 (7.5 h) resolved F Fireworks AIService Degradation for No impact listed01:22 01:25 (3 min) resolved B Bolt.new[Dependency Check] GitHub No impact listed04:01 04:11 (10 min) resolved B Bolt.new[Dependency Check] Anthropic No impact listed08:25 09:07 (42 min) resolved AppwriteIncreased database errors No impact listed08:50 09:10 (20 min) resolved F Fireworks AIService Degradation for Serverless → Kimi K2.6 No impact listed09:20 09:31 (11 min) resolved B Bolt.new[Dependency Check] Anthropic No impact listed11:35 13:34 (2.0 h) resolved B Bolt.new[Dependency Check] Anthropic No impact listed13:45 14:37 (52 min) resolved F Fireworks AIService Degradation for Serverless → GLM 5.2 Fast No impact listed15:15 15:21 (6 min) resolved P PlaidVirtual Account perfomance degradation (UK and Europe) No impact listed16:34 Jul 28, 08:40 (16 h) resolved B Bolt.new[Dependency Check] Cloudflare No impact listed16:39 18:34 (1.9 h) resolved LiveKitElevated connectivity issues in US West No impact listed17:00 17:00 (0 min) resolved SupabaseProject Resize Problems in US-West-2 No impact listed17:42 20:47 (3.1 h) resolved B Bolt.new[Dependency Check] Supabase No impact listed18:05 19:02 (57 min) resolved F Fireworks AIService Degradation for Serverless → Kimi K2.6 No impact listed18:50 18:53 (4 min) resolved FigmaService Disruption No impact listed19:29 22:49 (3.4 h) resolved SupabaseDelays in creation of DNS records No impact listed20:34 22:36 (2.0 h) resolved S StytchIncrease in 500 errors unknown00:35 01:11 (36 min) postmortem