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dbt Labs: Certificate errors affecting the dbt platform
A critical dbt platform incident caused certificate or "insecure connection" warnings on US, AU, and EU/EMEA multi-tenant AWS instances after a certificate configuration change. The incident started at 2026-07-27 16:54 UTC and was resolved at 2026-07-27 18:50 UTC, lasting 1 h 56 min; dbt deployed a fix and reported normal access restored.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: 01JBCQQ3WMAXC6ZP40RWGDBZFB01JBCQTZFZ73R1ZG8M217MEZHZ01JBCQZTCPRG66W2DVQSE265PH
Timeline of updates
- investigating
We're investigating an issue affecting the dbt platform in production. Users may see certificate warnings or "insecure connection" errors when accessing the platform. The team is working on a resolution and we will provide updates as soon as new information becomes available.
- monitoring
We have deployed a fix for the certificate issue that was causing "insecure connection" warnings when accessing the dbt platform on our US1, AU1, and EU1 instances. Access has returned to normal and we are continuing to monitor.
- resolved
A certificate configuration change affecting our multi-tenant AWS instances caused browsers to show certificate or "insecure connection" warnings when accessing the dbt platform. This impacted the US, AU, and EU/EMEA multi-tenant instances between approximately 2026-07-27 16:54 UTC and 2026-07-27 18:43 UTC. The issue has been resolved and all affected systems are functioning normally. Please contact Support at support@getdbt.com: mailto:support@getdbt.com if you continue to experience issues or have any follow-up questions.
Rewindex changes for this incident
- Critical incident: Certificate errors affecting the dbt platform 2026-07-27 16:54 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.getdbt.com (opens in new tab). dbt Labs profile · Recent dbt Labs incidents · Markdown · JSON