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OpenAI: Elevated errors affecting ChatGPT conversations

Affected components: Conversations

Timeline of updates

1. investigating2026-07-25 22:09 UTC

   We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

2. identified2026-07-25 23:16 UTC

   We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

3. monitoring2026-07-25 23:57 UTC

   Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

4. resolved2026-07-27 16:32 UTC

   All impacted services have now fully recovered.

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON