Mode: Third Party Service Provider Interruption
Timeline of updates
- resolved
We observed issues with a third party service provider between 09:00 and 11:30 UTC. The impact would have contributed to Notebook cells failing to render their results, auto-pinning of tables in the schema browser, and notifications for actions such as report duplication (report duplication would still complete in the background). This issue is now resolved. Please reach out to support if you have any questions.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5ba5d909a6bc3203…
Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Mode, started 2026-07-27 09:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Third Party Service Provider Interruption
- Vendor
- Mode
- Date
- URL
- https://rewindex.com/company/mode/incidents/42xg2h549ct7
Mode profileRecent Mode incidentsAll outages on July 27, 2026Mode in July 2026MarkdownJSON