Hootsuite: Dashboard Navigation Issues

Impact: majorStatus: resolvedStarted 2026-07-27 20:44 UTCResolved 2026-07-27 21:09 UTC (26 min)2 updatesSource: stspg.io

Summary

Hootsuite reported a major incident affecting the Web Application’s Global Navigation Menu, making it difficult to navigate between platform areas. It started at 2026-07-27 20:44 UTC and was resolved at 2026-07-27 21:09 UTC, lasting 25 min; Hootsuite confirmed navigation was restored.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Hootsuite Web Application

Timeline of updates

investigating2026-07-27 20:44 UTC
Hey there. We are experiencing issues with the Global Navigation Menu. You may have trouble navigating to different areas of the platform. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
resolved2026-07-27 21:09 UTC
We are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to experience issues, please reach out to our support team.

Rewindex changes for this incident

Major incident: Dashboard Navigation Issues 2026-07-27 20:44 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Hootsuite profile · Recent Hootsuite incidents · Markdown · JSON