Companies / Rippling / incidents
Rippling: Rippling app is down
Rippling’s critical outage blocked web and mobile app access starting 2026-07-27 20:10 UTC and was resolved after 5 h 58 min. Access returned earlier, but queued tasks could leave group membership stale. Rippling increased infrastructure capacity and paused non-critical asynchronous tasks while investigating a recent change that may have increased query load.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Rippling App
Timeline of updates
- investigating
Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
- investigating
Access to Rippling is restored. We are investigating a recent change that may have resulted in an increase in query load and have increased infra capacity to handle the load in the interim.
- monitoring
We paused non-critical asynchronous tasks earlier today to restore site health. Although we have re-enabled those tasks again, the asynchronous task queue is still catching up. As a result, some things across Rippling - like group membership - could be stale until the remaining jobs catch up over the next few hours.
- resolved
Access to the Rippling app has been fully restored.
Rewindex changes for this incident
- Critical incident: Rippling app is down 2026-07-27 20:10 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON