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Honeycomb: Triggers intermittently failing in EU region

Affected components: ui.eu1.honeycomb.io - EU1 Queryingui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting

Timeline of updates

1. investigating2026-07-27 13:13 UTC

   We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.

2. investigating2026-07-27 13:52 UTC

   We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.

3. monitoring2026-07-27 16:01 UTC

   We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.

4. monitoring2026-07-27 19:46 UTC

   We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.

5. monitoring2026-07-27 22:51 UTC

   The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.

6. monitoring2026-07-28 18:21 UTC

   We are continuing to monitor for any further issues.

7. resolved2026-07-28 18:30 UTC

   The degradation in querying and triggers has been resolved and we're back to full functionality.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Honeycomb profile · Recent Honeycomb incidents · Markdown · JSON