# Honeycomb: Triggers intermittently failing in EU region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-27 13:13 UTC · Resolved: 2026-07-28 18:30 UTC · Duration: 29 h
- Updates: 7 · Affected components: ui.eu1.honeycomb.io - EU1 Querying, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- [Vendor status page: https://stspg.io/0x8zyh2jyvgz](https://stspg.io/0x8zyh2jyvgz)
- [Company: Honeycomb](https://rewindex.com/company/honeycomb.md)

## Timeline of updates

- **investigating** 2026-07-27 13:13 UTC: We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.
- **investigating** 2026-07-27 13:52 UTC: We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.
- **monitoring** 2026-07-27 16:01 UTC: We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.
- **monitoring** 2026-07-27 19:46 UTC: We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.
- **monitoring** 2026-07-27 22:51 UTC: The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.
- **monitoring** 2026-07-28 18:21 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-07-28 18:30 UTC: The degradation in querying and triggers has been resolved and we're back to full functionality.


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Canonical: https://rewindex.com/company/honeycomb/incidents/h61nm0nz802x · Markdown: https://rewindex.com/company/honeycomb/incidents/h61nm0nz802x.md · JSON: https://rewindex.com/api/v1/companies/honeycomb/incidents/h61nm0nz802x · Generated 2026-10-18T10:42:55.296Z