Companies / Greenhouse / incidents
Greenhouse: MS Teams Missing When Scheduling Shared Calendar
Affected components: Greenhouse Recruiting - Silo 8Silo 8Greenhouse Recruiting - Silo 2Silo 2Greenhouse Recruiting - Silo 7Silo 7Greenhouse Recruiting - Silo 1Silo 1Greenhouse Recruiting - Silo 9Silo 9Greenhouse Recruiting - Silo 3Silo 3Greenhouse Recruiting - Silo 101Silo 101Greenhouse Recruiting - Silo 5Silo 5Greenhouse Recruiting - Silo 4Silo 4Greenhouse Recruiting - Silo 6Silo 6Outlook 365Third-Party Dependencies - Outlook 365Greenhouse Recruiting - Silo 201Silo 201
Timeline of updates
- investigating
We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.
- identified
It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.
- identified
Microsoft has confirmed the root cause is on their side and continues to investigate. While we await a fix from Microsoft, our engineering team has developed a workaround that restores Teams meeting links when scheduling on shared calendars. It has been validated successfully with a small group of affected customers, and we are working to make it available more broadly. We will share an update as soon as it is ready. Thank you for your patience.
- resolved
Our engineering team has released a workaround that restores Microsoft Teams links when scheduling on shared calendars. Affected customers have been contacted by Support with next steps. If you continue to experience this issue, please contact Greenhouse Support.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Greenhouse profile · Recent Greenhouse incidents · Markdown · JSON