Companies / martech
Gong
14incidents since 2026-07-21
2major or critical
14in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Engage - To-dos Service Disruption Gong reported a major Engage disruption affecting access to or use of the To-dos page, starting 2026-10-05 11:18 UTC and resolved at 2026-10-05 13:28 UTC; the reported duration was 2 h 9 min. Gong implemented a fix and monitored system performance across all cells before resolving the incident. | Major incident | |
| Critical incident: Gong Application Sign-in Issues Gong reported a critical sign-in outage starting 2026-07-27 08:46 UTC, later narrowed to a subset of users across all environments signing in using Office 365 who could experience failures or authentication timeouts. The incident was resolved at 2026-07-27 10:05 UTC after 1 h 19 min; no specific cause or fix was disclosed. | Major incident |
Full Gong change timeline, with diffs →
Status incident history
Gong status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2026 | 14 | 2 |
Incidents per month, last 36 months
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Data table
| Month | Impact | Incidents |
|---|---|---|
| 2026-07 | critical | 1 |
| 2026-07 | minor | 1 |
| 2026-08 | minor | 1 |
| 2026-09 | minor | 6 |
| 2026-09 | none | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 3 |
Silent edits
No silent edits or deletions detected for Gong yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Pricingpartial | gong.io/pricing | 2 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / security | www.gong.io:443/platform/trust | 1 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 14 of 14 incidents. Full list: last 90 days · JSON · Markdown
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| We are currently experiencing issues with Gong Emails activity | minor | 13 h | |
| We are currently experiencing issues with Gong Enrich | minor | 1.6 h | |
| People, Flows, and Gong Extension - Service disruption | minor | 18 h | |
| Engage - To-dos Service Disruption | major | 2.1 h | |
| Dialer - Degraded Performance | minor | 1.3 h | |
| Gong Platform Outage - Multiple Pages Not Loading | minor | 1.4 h | |
| Gong CRM is currently affected by a service disruption at Salesforce | minor | 13 h | |
| Data Capture & Processing - Call processing delays | minor | 20 h | |
| We are currently experiencing performance degradation on Gong Anywhere Extension | none | 44 min | |
| Engage & Web App - Degraded Performance | minor | 2.4 h | |
| We are currently experiencing issues with Engage Accounts | minor | 49 min | |
| MCP connection issues affecting Gong AI tools | minor | 3.0 h | |
| Gong Application Sign-in Issues | critical | 1.3 h | |
| Call processing delays | minor | 1.2 h |