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Gong: MCP connection issues affecting Gong AI tools

Affected components: Data Cloud

Timeline of updates

1. investigating2026-08-04 00:30 UTC

   We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).

2. identified2026-08-04 01:29 UTC

   We have identified the issue affecting Gong's MCP integration. Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests. We are currently working on deploying a fix and will provide another update as soon as more information becomes available.

3. resolved2026-08-04 03:29 UTC

   The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.

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