# Gong: MCP connection issues affecting Gong AI tools

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-04 00:30 UTC · Resolved: 2026-08-04 03:29 UTC · Duration: 3.0 h
- Updates: 3 · Affected components: Data Cloud
- [Vendor status page: https://status.gong.io/incidents/01KZ52V4S59QXZQKM78WWG9WG5](https://status.gong.io/incidents/01KZ52V4S59QXZQKM78WWG9WG5)
- [Company: Gong](https://rewindex.com/company/gong.md)

## Timeline of updates

- **investigating** 2026-08-04 00:30 UTC: We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).
- **identified** 2026-08-04 01:29 UTC: We have identified the issue affecting Gong's MCP integration. Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests. We are currently working on deploying a fix and will provide another update as soon as more information becomes available.
- **resolved** 2026-08-04 03:29 UTC: The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.


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Canonical: https://rewindex.com/company/gong/incidents/01KZ52V4S59QXZQKM78WWG9WG5 · Markdown: https://rewindex.com/company/gong/incidents/01KZ52V4S59QXZQKM78WWG9WG5.md · JSON: https://rewindex.com/api/v1/companies/gong/incidents/01KZ52V4S59QXZQKM78WWG9WG5 · Generated 2026-10-18T10:45:06.184Z