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Gong: We are currently experiencing issues with Gong Emails activity

Affected components: Web AppEngageData Capture

Timeline of updates

1. investigating2026-10-08 18:54 UTC

   We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.

2. investigating2026-10-08 18:57 UTC

   We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.

3. identified2026-10-08 20:57 UTC

   We identified the issue and now working on a fix

4. resolved2026-10-09 00:05 UTC

   Resolved – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.

5. resolved2026-10-09 08:24 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on status.gong.io (opens in new tab). Gong profile · Recent Gong incidents · Markdown · JSON