# Gong: We are currently experiencing issues with Gong Emails activity

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-08 18:57 UTC · Resolved: 2026-10-09 08:24 UTC · Duration: 13 h
- Updates: 5 · Affected components: Web App, Engage, Data Capture
- [Vendor status page: https://status.gong.io/incidents/01M4EDVZ4Q2DWE2N55355V70RA](https://status.gong.io/incidents/01M4EDVZ4Q2DWE2N55355V70RA)
- [Company: Gong](https://rewindex.com/company/gong.md)

## Timeline of updates

- **investigating** 2026-10-08 18:54 UTC: We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.
- **investigating** 2026-10-08 18:57 UTC: We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.
- **identified** 2026-10-08 20:57 UTC: We identified the issue and now working on a fix
- **resolved** 2026-10-09 00:05 UTC: Resolved – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.
- **resolved** 2026-10-09 08:24 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/gong/incidents/01M4EDVZ4Q2DWE2N55355V70RA · Markdown: https://rewindex.com/company/gong/incidents/01M4EDVZ4Q2DWE2N55355V70RA.md · JSON: https://rewindex.com/api/v1/companies/gong/incidents/01M4EDVZ4Q2DWE2N55355V70RA · Generated 2026-10-18T09:56:57.687Z