Gong: Engage - To-dos Service Disruption
Gong reported a major Engage disruption affecting access to or use of the To-dos page, starting 2026-10-05 11:18 UTC and resolved at 2026-10-05 13:28 UTC; the reported duration was 2 h 9 min. Gong implemented a fix and monitored system performance across all cells before resolving the incident.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Engage
Timeline of updates
- investigating
We are currently investigating an issue affecting Engage. Users may experience issues accessing or using the To-dos page. We will provide another update as soon as we have more information.
- identified
We have identified the issue affecting Engage. Users may experience issues accessing or using the To-dos page. We are currently applying a fix to resolve the issue. We will provide another update as soon as more information becomes available.
- monitoring
We have implemented a fix and are currently monitoring system performance across all cells.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Engage - To-dos Service Disruption 2026-10-05 11:18 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.gong.io (opens in new tab). Gong profile · Recent Gong incidents · Markdown · JSON