# Gong

- Domain: gong.io · Category: martech
- Status page: https://status.gong.io (polled every 10 minutes; now operational)
- Incidents archived: 14 (2 major/critical, 0 maintenances), history since 2026-07-21
- Last 90 days: 14 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 14 | 2 | 0 | 1.9 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-05 11:18 UTC | [Major incident: Engage - To-dos Service Disruption](https://rewindex.com/change/i79a1f49efe6282.md) | Gong reported a major Engage disruption affecting access to or use of the To-dos page, starting 2026-10-05 11:18 UTC and resolved at 2026-10-05 13:28 UTC; the reported duration was 2 h 9 min. Gong implemented a fix and monitored system performance across all cells before resolving the incident. |
| 2026-07-27 08:46 UTC | [Critical incident: Gong Application Sign-in Issues](https://rewindex.com/change/i5623408bc968b0.md) | Gong reported a critical sign-in outage starting 2026-07-27 08:46 UTC, later narrowed to a subset of users across all environments signing in using Office 365 who could experience failures or authentication timeouts. The incident was resolved at 2026-07-27 10:05 UTC after 1 h 19 min; no specific cause or fix was disclosed. |

Full timeline: [Gong changes](https://rewindex.com/company/gong/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Pricing | [https://gong.io/pricing](https://gong.io/pricing) | 2 | 2026-10-17 |  |
| Trust / security | [https://www.gong.io:443/platform/trust](https://www.gong.io:443/platform/trust) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 14 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-08 18:57 UTC | [We are currently experiencing issues with Gong Emails activity](https://status.gong.io/incidents/01M4EDVZ4Q2DWE2N55355V70RA) | minor | 13 h |  |
| 2026-10-08 12:28 UTC | [We are currently experiencing issues with Gong Enrich](https://status.gong.io/incidents/01M4DQSB4K3P6WE6KX5FXHM9W3) | minor | 1.6 h |  |
| 2026-10-05 13:12 UTC | [People, Flows, and Gong Extension - Service disruption](https://status.gong.io/incidents/01M4632VSVAYH5DPC9NJQCNZJ9) | minor | 18 h |  |
| 2026-10-05 11:18 UTC | [Engage - To-dos Service Disruption](https://status.gong.io/incidents/01M45WK6MVPR7A7EBGK1J2F0CA) | major | 2.1 h |  |
| 2026-09-28 15:34 UTC | [Dialer - Degraded Performance](https://status.gong.io/incidents/01M3MAEXHK3NYYDGK41PXPE1HT) | minor | 1.3 h |  |
| 2026-09-16 13:25 UTC | [Gong Platform Outage - Multiple Pages Not Loading](https://status.gong.io/incidents/01M2N6A415Q900QDQSVAH9P985) | minor | 1.4 h |  |
| 2026-09-16 09:24 UTC | [Gong CRM is currently affected by a service disruption at Salesforce](https://status.gong.io/incidents/01M2MRG3X1HCX1JSJEMCZDEJYN) | minor | 13 h |  |
| 2026-09-09 20:27 UTC | [Data Capture & Processing - Call processing delays](https://status.gong.io/incidents/01M23XNW2NSQHTF8D6TACSZBWN) | minor | 20 h |  |
| 2026-09-09 17:57 UTC | [We are currently experiencing performance degradation on Gong Anywhere Extension](https://status.gong.io/incidents/01M23N21DPGK8HN47P25PKSH4R) | none | 44 min |  |
| 2026-09-08 20:35 UTC | [Engage & Web App  - Degraded Performance](https://status.gong.io/incidents/01M21BQBNKNG5B35A6TA9TK1ZY) | minor | 2.4 h |  |
| 2026-09-08 18:18 UTC | [We are currently experiencing issues with Engage Accounts](https://status.gong.io/incidents/01M213E94WXY7EGS2MGC8CWNTB) | minor | 49 min |  |
| 2026-08-04 00:30 UTC | [MCP connection issues affecting Gong AI tools](https://status.gong.io/incidents/01KZ52V4S59QXZQKM78WWG9WG5) | minor | 3.0 h |  |
| 2026-07-27 08:46 UTC | [Gong Application Sign-in Issues](https://status.gong.io/incidents/01KYHC28CHP196XA1NBDFBBKQP) | critical | 1.3 h |  |
| 2026-07-21 21:03 UTC | [Call processing delays](https://status.gong.io/incidents/01KY37TPSSQZAKHN4CKC7E5XQV) | minor | 1.2 h |  |


## Charts

### Chart data: Gong status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 14 | 2 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | critical | 1 |
| 2026-07 | minor | 1 |
| 2026-08 | minor | 1 |
| 2026-09 | minor | 6 |
| 2026-09 | none | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 3 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |

---
Canonical: https://rewindex.com/company/gong · Markdown: https://rewindex.com/company/gong.md · JSON: https://rewindex.com/api/v1/companies/gong · Generated 2026-10-17T23:55:35.820Z