ActiveCampaign: ActiveCampaign Platform Instability

Impact: criticalStatus: resolvedStarted 2026-07-27 19:53 UTCResolved 2026-07-27 21:15 UTC (1.4 h)4 updatesSource: stspg.io

Summary

ActiveCampaign reported critical platform instability affecting API Availability in APAC, EU and US regions, plus Site - Tracking and Tracking. The incident started at 2026-07-27 19:53 UTC and was resolved at 2026-07-27 21:15 UTC, lasting 1 h 22 min. The vendor identified the issue but did not specify a cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Site - TrackingTrackingAPI AvailabilityUS Region - API AvailabilityAPI AvailabilityEU Region - API AvailabilityAPAC Region - API AvailabilityAPI Availability

Timeline of updates

investigating2026-07-27 19:53 UTC
ActiveCampaign is experiencing platform instability at this time. Teams are investigating root cause at this time.
identified2026-07-27 20:05 UTC
The issue has been identified and we are working to recover.
identified2026-07-27 20:21 UTC
We are continuing to work on a fix for this issue.
resolved2026-07-27 21:15 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: ActiveCampaign Platform Instability 2026-07-27 19:53 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). ActiveCampaign profile · Recent ActiveCampaign incidents · Markdown · JSON