Changes / ActiveCampaign / ActiveCampaign Platform Instability
ActiveCampaign: Critical incident: ActiveCampaign Platform Instability
Summary
ActiveCampaign reported critical platform instability affecting API Availability in APAC, EU and US regions, plus Site - Tracking and Tracking. The incident started at 2026-07-27 19:53 UTC and was resolved at 2026-07-27 21:15 UTC, lasting 1 h 22 min. The vendor identified the issue but did not specify a cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: ActiveCampaign Platform Instability
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After: critical
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After: resolved
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After: 2026-07-27 19:53 UTC
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After: 2026-07-27 21:15 UTC
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After: APAC Region - API Availability, API Availability, EU Region - API Availability, Site - Tracking, Tracking, US Region - API Availability
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After: ActiveCampaign is experiencing platform instability at this time. Teams are investigating root cause at this time.
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After: The issue has been identified and we are working to recover.
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After: We are continuing to work on a fix for this issue.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: ActiveCampaign Platform Instability (this change) ActiveCampaign reported critical platform instability affecting API Availability in APAC, EU and US regions, plus Site - Tracking and Tracking. The incident started at 2026-07-27 19:53 UTC and was resolved at 2026-07-27 21:15 UTC, lasting 1 h 22 min. The vendor identified the issue but did not specify a cause or fix. | Major incident |
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