What vendors changed

npmIssue connecting to website and registryEvent

GitLabGitLab.com is down due to Cloudflare outageEvent

AAblyAbly website, customer dashboard & Control API issuesEvent

Ably reported a critical incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and CMS; realtime services were unaffected. It started at 2025-12-05 08:59 UTC and was resolved at 2025-12-05 09:18 UTC, lasting 19 min.

AircallAircall Support Portal unavailableEvent

Aircall’s Support Portal was unavailable in a vendor-rated critical incident starting 2025-12-05 08:57 UTC, resolved at 2025-12-05 09:26 UTC after 29 min. Aircall attributed the outage to a global network infrastructure provider incident; ticket submission returned during recovery, and the provider implemented a fix before all support channels were confirmed operational and stable.

SSalesforceService Disruption: Account Manager, Analytics Cloud, B2 CCoreEvent

UUnbounceLive Pages Not LoadingEvent

Unbounce reported a major outage starting 2025-12-05 08:47 UTC, with a computed duration of 0 min; its update describes disruption between 08:47 and 09:12 UTC. A Cloudflare outage made all live pages and the Unbounce app inaccessible, with no data collected; pages and data collection recovered after Cloudflare resolved the issue.

RRunwaySignificant delays in asset generation

Runway reported a major asset-generation degradation affecting App, Backend and Public API from 2025-12-05 02:35 UTC to 2025-12-05 03:51 UTC, lasting 1 h 15 min. Users faced significant delays and generation failures; a fix was deployed, with Gen4 Turbo backlog-related queue delays noted before full resolution.

SSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences

Windsurfand CCodeiumWebsite login and pages load issue

Windsurf reported a major website login and page-loading outage from 2025-12-04 22:31 UTC to 2025-12-05 01:26 UTC, lasting 2 h 55 min. A fix was implemented at 12-04 23:29 UTC, followed by monitoring; the incident was resolved.

AAshbyAll-in-One - Elevated Errors When Accessing Application Review

Ashby reported a major incident causing elevated errors when accessing Application Review in All-in-One, affecting Recruiting. It started at 2025-12-04 19:25 UTC and was resolved at 2025-12-04 21:18 UTC, lasting 1 h 52 min; Ashby reported implementing a fix at 12-04 20:47 UTC.

SSmartsheetDocument Generation Request Delays

Smartsheet reported major Document Generation delays affecting automations and manual requests to download documents or attach them to rows. The incident ran from 2025-12-04 18:55 UTC to 2025-12-04 21:26 UTC (2 h 31 min). Smartsheet attributed delays to increased back-end service load following a recent code change, implemented a fix, and confirmed full restoration.

DDrataConnectivity issues with EU API

Drata reported a critical EU API incident preventing customers from logging in to the Web Application in the EU region. It started at 2025-12-04 10:36 UTC and was resolved at 2025-12-04 10:50 UTC, lasting 13 min; Drata reported implementing a fix and restoring login access at 10:39 UTC.

OOmni AnalyticsSlowness in Omni detected

Omni Analytics reported a major incident affecting access and causing slowness in Ireland from 2025-12-04 09:15 UTC to 2025-12-04 17:12 UTC, lasting 7 h 57 min. Certain configurations with very large numbers of model extensions could trigger an internal database query that exhausted resources; mitigation was stable at resolution, with a permanent fix in development.

SSentinelOneUS-EAST-01 Consoles

SentinelOne reported a major US-EAST-01 degradation affecting management console access for some customers in USA (NA1), with slower-than-normal performance. It lasted 2 h 2 min, from 2025-12-04 08:30 UTC to 2025-12-04 10:32 UTC. A fix was applied, and all services were fully restored; no specific cause was stated.

SSambaNovaAll Cloud services intermittently unavailable

KKlaviyoCustomer Agent Follow Up Prompts not Appearing

Klaviyo reported a major Customer Agent Web Chat outage starting 2025-12-03 19:57 UTC, lasting 38 min and resolved at 2025-12-03 20:36 UTC. Missing follow-up prompts prevented users from continuing conversations or escalating to a human agent; SMS chat was unaffected. Klaviyo identified a recent change as the cause and restored prompts by reverting it.

PPinecone[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

Pinecone reported a major incident causing 5xx errors on read-path operations for some Serverless namespaces in AWS us-west-2, affecting customer reads. It started at 2025-12-03 15:53 UTC and was resolved at 2025-12-03 16:40 UTC, lasting 46 min; Pinecone implemented a fix but did not state a cause.

QuickBooks OnlineSome customers are unable to view or create Sales Forms in to QuickBooks Online

Some QuickBooks Online customers in the United States could not view or create Sales Forms or create sales transactions in a major-impact outage. It started at 2025-12-03 15:09 UTC and was resolved at 2025-12-03 16:32 UTC, lasting 1 h 22 min. A fix was implemented and monitored before resolution.

LLeverLever Sandbox Down

Lever reported a critical Sandbox outage starting 2025-12-03 13:50 UTC, affecting customers’ ability to log in to sandbox environments. A fix was implemented by 2025-12-03 14:13 UTC, and the incident was resolved at 2025-12-03 14:31 UTC after 41 min.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

CConfluentFlink job submission and job scale operations are affected in GCP asia-northeast1, europe-west8, europe-north1, southamerica-east1

Confluent reported a major outage affecting Flink job submission and scaling in GCP asia-northeast1, europe-west8, europe-north1, and southamerica-east1, leaving jobs Pending or Stopping. Symptoms began 2025-12-02 19:53 UTC; the recorded incident started 2025-12-02 21:37 UTC and lasted 4 h 26 min. Fixes restored all affected regions; resolution was recorded at 2025-12-03 02:04 UTC.

AAshbyAshby Hosted Job Boards Temporarily Unavailable

Ashby-hosted job postings were unavailable in a major-impact outage starting 2025-12-02 13:37 UTC, lasting 7 min until resolution at 2025-12-02 13:44 UTC. Ashby restored job boards and said it had identified the root cause and was addressing it, without specifying the cause.

Jupyter (Anaconda)Errors downloading repodata.json on conda.anaconda.org

A major incident affected conda commands near San Jose, California, including Github Actions runners, with repodata.json connection failures or 503 errors. It started 2025-12-01 21:58 UTC and was marked resolved (computed duration: 0 min), although the update reports impact through 2025-12-02 03:35 UTC. The vendor cited a connection spike at a single regional data center.

GitLabMerged tab on Merge Requests Homepage is not loading

1Password1Password.com Website Access Degradation

1Password.com failed to load for some customers in a major-impact incident affecting the website’s USA/Global component. It started at 2025-11-30 20:35 UTC and was resolved at 2025-11-30 21:52 UTC, lasting 1 h 16 min; 1Password identified an issue with an upstream vendor.

SSalesforceService Disruption: Core Service

MapboxHigh failure rate for live traffic tile requests

Mapbox reported a major incident affecting API and Maps - API: customers experienced high failure rates for live traffic tile requests. It started at 2025-11-29 03:09 UTC and was resolved at 2025-11-29 03:54 UTC, lasting 44 min. A fix was implemented by 03:36 UTC; no cause was stated.

KKlaviyoKlaviyo Helpdesk, Customer Hub, and Customer Agent services Outage

Klaviyo reported a major outage affecting Helpdesk, Customer Hub, and Customer Agent’s onsite web chat, starting at 2025-11-28 20:27 UTC. The incident lasted 1 h 38 min and was resolved at 2025-11-28 22:05 UTC; Klaviyo reported restoring access and monitoring stability.

SSalesforceService Disruption: Core Service

CCanvaUsers may experience issues with Canva Al features

Canva reported a major incident in which users could experience issues with Canva Al features, starting at 2025-11-27 01:12 UTC and resolved at 2025-11-27 02:04 UTC (51 min). Canva put a fix in place and monitored the issue before confirming resolution.

MMonday.comInvestigating connectivity issues across accounts and devices

Monday.com reported a critical connectivity outage affecting Communication, Platform, US - Communication and US - Platform, starting 2025-11-25 09:29 UTC and resolved at 2025-11-25 10:14 UTC (45 min). Regular service returned while updates remained impaired; fixes were implemented for both issues. Customers were advised to refresh their browsers to access the platform.

GitLabGitlab.com Pipeline failures when using inputs

RRipplingIssues using job codes and dimensions in Time and Attendance and Payroll

Rippling reported a critical incident affecting use of job codes and dimensions in Time and Attendance and Payroll, starting 2025-11-24 20:13 UTC. A fix was implemented at 2025-11-24 20:25 UTC; the incident was resolved at 2025-11-25 08:25 UTC, with a reported duration of 12 h 11 min.

PPinecone[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Pinecone reported a major incident causing 5xx errors on some read path operations for Serverless Indexes in AWS us-east-1. It started at 2025-11-24 17:28 UTC and was resolved at 2025-11-24 18:30 UTC, lasting 1 h 1 min. Pinecone reported implementing a fix and monitoring the results before resolution; no cause was stated.

MMessageBird (Bird)Intermittent issues installing WhatsApp channels

MessageBird reported a major incident preventing some customers from installing WhatsApp channels with pre-verified numbers across Channels and CRM - Channels in Asia (India), Europe and US (West). It began 2025-11-24 11:47 UTC and lasted 47 h 25 min, resolving at 2025-11-26 11:12 UTC after deploying a workaround for sign-up flow issues Meta identified on its end.

BBrazeEU01 REST API and SDK Data Collection Errors

Braze reported a major EU01 incident affecting REST APIs and SDK Data Collection from 2025-11-24 11:26 UTC to 2025-11-24 12:09 UTC, lasting 43 min. Elevated errors subsided by 11:51 UTC; customers must retry REST API requests that received errors.

BrexScheduled Maintenance

Brex reported scheduled maintenance with major impact starting 2025-11-23 09:35 UTC, with expected downtime of ~3 mins. The maintenance incident lasted 42 min and was resolved at 2025-11-23 10:18 UTC, when Brex confirmed all systems were back online.

CCanvaConnect API

Canva reported a major Connect API outage starting 2025-11-22 10:18 UTC, with users experiencing issues using the API. A fix was in place by 2025-11-22 10:43 UTC, and the incident was resolved at 2025-11-22 10:49 UTC after 31 min.

ConvexElevated error rates for a subset of instances

Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix.

FFront[by_company_00017] Front App Outage

Front reported a major outage affecting App, Calendar, and Rules and Workflows from 2025-11-21 19:21 UTC to 2025-11-21 22:18 UTC (2 h 56 min). A rollback began recovering failures in us-west-1, though rules and calendar delays persisted during recovery. Front linked the problem to a deployment changing internal caching connections and an environment-specific caching configuration.

TrelloMultiple Atlassian services experiencing degraded performance

Trello reported a major degradation from 2025-11-21 14:55 UTC to 2025-11-21 16:49 UTC, lasting 1 h 54 min. Customers intermittently could not view or update boards and may have had authentication and new GitHub/Slack integration issues. The postmortem attributed the event to an edge proxy software bug; service was restored for all affected customers.

GitLabA MacOS Runner is failing jobs

CCodeiumand WindsurfCascade outage

Codeium reported a critical Cascade outage starting at 2025-11-21 03:02 UTC and resolved at 2025-11-21 03:35 UTC, lasting 33 min. A fix was implemented by 2025-11-21 03:14 UTC; no cause was stated.

IInfluxData (InfluxDB Cloud)InfluxDB Cloud Serverless UI isn’t showing measurements, and the issue is also affecting API queries.

PostmanPostman network issues in EU

Postman reported a major EU networking incident affecting Login and the Platform on Browser and Desktop, starting 2025-11-20 16:40 UTC and resolved at 2025-11-20 17:18 UTC (37 min). Postman said reverting the maintenance operation resolved the connectivity issues.

DDopplerBackground job delays impacting sync, webhook and email delivery

Doppler reported a major incident delaying integration sync, webhooks and email delivery, starting at 2025-11-20 15:55 UTC and resolved at 2025-11-20 19:46 UTC; the reported duration was 3 h 50 min. A fix was implemented by 18:54 UTC, but no cause or fix details were stated.

IInfluxData (InfluxDB Cloud)Google OAuth Logins issues for Dedicated and Serverless customers

AAssemblyAIDelayed processing of transcripts on Slam

AssemblyAI reported a major degradation affecting Slam-1 in us-west-2: transcripts queued or errored; Universal was unaffected. The incident record started at 2025-11-20 08:21 UTC, though the vendor said delays began at 5:43 UTC. A fix restored normal processing at 08:47 UTC; resolution was confirmed at 09:41 UTC, with a recorded duration of 1 h 20 min.