Changes / Ashby / All-in-One - Elevated Errors When Accessing Application Review

Ashby: Major incident: All-in-One - Elevated Errors When Accessing Application Review

Summary

Ashby reported a major incident causing elevated errors when accessing Application Review in All-in-One, affecting Recruiting. It started at 2025-12-04 19:25 UTC and was resolved at 2025-12-04 21:18 UTC, lasting 1 h 52 min; Ashby reported implementing a fix at 12-04 20:47 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: All-in-One - Elevated Errors When Accessing Application Review
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-04 19:25 UTC
AddedResolved time#5
Before: not present
After: 2025-12-04 21:18 UTC
AddedAffected components#6
Before: not present
After: Ashby Products - Recruiting, Recruiting
AddedUpdateinvestigating#7
Before: not present
After: We're investigating an elevated number of errors related to accessing Application Review.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented, and we're monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: All-in-One - Elevated Errors When Accessing Application Review (this change)
Ashby reported a major incident causing elevated errors when accessing Application Review in All-in-One, affecting Recruiting. It started at 2025-12-04 19:25 UTC and was resolved at 2025-12-04 21:18 UTC, lasting 1 h 52 min; Ashby reported implementing a fix at 12-04 20:47 UTC.
Major incident

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