Changes / Ably / Ably website, customer dashboard & Control API issues
Ably: Critical incident: Ably website, customer dashboard & Control API issues
Summary
Ably reported a critical incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and CMS; realtime services were unaffected. It started at 2025-12-05 08:59 UTC and was resolved at 2025-12-05 09:18 UTC, lasting 19 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Ably website, customer dashboard & Control API issues
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2025-12-05 08:59 UTC
Before: not present
After: 2025-12-05 09:18 UTC
Before: not present
After: Ably Website
Before: not present
After: Customers may be experiencing connectivity issues affecting our website (ably.com), customer dashboards, the Control API (control.ably.net), the Ably blog and CMS.
Our realtime services are not affected by this issue at this time.
Before: not present
After: The service is recovering, we are continuing to monitor.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Ably website, customer dashboard & Control API issues (this change) Ably reported a critical incident affecting connectivity to ably.com, customer dashboards, the Control API (control.ably.net), the Ably blog and CMS; realtime services were unaffected. It started at 2025-12-05 08:59 UTC and was resolved at 2025-12-05 09:18 UTC, lasting 19 min. | Major incident |