Changes / Mapbox / High failure rate for live traffic tile requests
Mapbox: Major incident: High failure rate for live traffic tile requests
Summary
Mapbox reported a major incident affecting API and Maps - API: customers experienced high failure rates for live traffic tile requests. It started at 2025-11-29 03:09 UTC and was resolved at 2025-11-29 03:54 UTC, lasting 44 min. A fix was implemented by 03:36 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: High failure rate for live traffic tile requests
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-29 03:09 UTC
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After: 2025-11-29 03:54 UTC
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After: API, Maps - API
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After: Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: High failure rate for live traffic tile requests (this change) Mapbox reported a major incident affecting API and Maps - API: customers experienced high failure rates for live traffic tile requests. It started at 2025-11-29 03:09 UTC and was resolved at 2025-11-29 03:54 UTC, lasting 44 min. A fix was implemented by 03:36 UTC; no cause was stated. | Major incident |