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Mapbox: High failure rate for live traffic tile requests

Impact: majorStatus: resolvedStarted Resolved (45 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Mapbox reported a major incident affecting API and Maps - API: customers experienced high failure rates for live traffic tile requests. It started at 2025-11-29 03:09 UTC and was resolved at 2025-11-29 03:54 UTC, lasting 44 min. A fix was implemented by 03:36 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: APIMaps - API

Timeline of updates

  1. investigating

    Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mapbox profile · Recent Mapbox incidents · Markdown · JSON