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Changes / GitLab / GitLab.com is down due to Cloudflare outage

GitLab: Critical incident: GitLab.com is down due to Cloudflare outage

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: critical (vendor)Changed Detected Source: status.gitlab.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: GitLab.com is down due to Cloudflare outage
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-05 09:01 UTC
AddedResolved time#5
Before: not present
After: 2025-12-05 09:53 UTC
AddedAffected components#6
Before: not present
After: API, Background Processing, Canary, CI/CD, CI/CD - Hosted runners for GitLab community contributions, CI/CD - Hosted runners on Linux, CI/CD - Hosted runners on macOS, CI/CD - Hosted runners on Windows, CI/CD - Self-managed runners, Container Registry, docs.gitlab.com, forum.gitlab.com, GitLab agent server for Kubernetes, GitLab Customers Portal, GitLab Duo, GitLab Pages, Git Operations, packages.gitlab.com, SAML SSO - GitLab SaaS, Support Services, version.gitlab.com, Website
AddedUpdateinvestigating#7
Before: not present
After: GitLab.com is inaccessible at the moment due to a Cloudflare outage. We are currently investigating the cause. https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/20939
AddedUpdatemonitoring#8
Before: not present
After: GitLab.com is becoming available for users. Cloudflare have applied a fix at their side at 09:12 UTC. We will continue to monitor the situation. https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/20939
AddedUpdateresolved#9
Before: not present
After: GitLab.com functionality has returned to normal after Cloudflare applied a fix at 09:12 UTC. For more details, see https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/20939

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: GitLab.com is down due to Cloudflare outage (this change)Major incident

All GitLab changes → · GitLab profile · Markdown · JSON