Changes / Lever / Lever Sandbox Down

Lever: Critical incident: Lever Sandbox Down

Summary

Lever reported a critical Sandbox outage starting 2025-12-03 13:50 UTC, affecting customers’ ability to log in to sandbox environments. A fix was implemented by 2025-12-03 14:13 UTC, and the incident was resolved at 2025-12-03 14:31 UTC after 41 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Lever Sandbox Down
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-03 13:50 UTC
AddedResolved time#5
Before: not present
After: 2025-12-03 14:31 UTC
AddedAffected components#6
Before: not present
After: Sandbox
AddedUpdateinvestigating#7
Before: not present
After: We’ve identified a potential issue affecting Sandbox environment accessibility, and our team is currently investigating. We’ll share additional updates as soon as more information becomes available.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented for the issue causing Lever's Sandbox environment to be down. Customers should now be able to log in to sandbox environments. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
AddedUpdateresolved#9
Before: not present
After: The issue causing Lever's Sandbox environment to go down has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Lever Sandbox Down (this change)
Lever reported a critical Sandbox outage starting 2025-12-03 13:50 UTC, affecting customers’ ability to log in to sandbox environments. A fix was implemented by 2025-12-03 14:13 UTC, and the incident was resolved at 2025-12-03 14:31 UTC after 41 min.
Major incident

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