What vendors changed

Elastic CloudMissing Metrics in Cloud Console — US East (us-east-1)

Elastic Cloud reported a major degradation in US East (us-east-1): disrupted metric data ingestion left some users missing recent metrics in Cloud console charts and monitoring views. It started at 2026-04-28 14:46 UTC and was resolved at 2026-04-28 18:40 UTC, lasting 3 h 53 min; the system recovered and functionality returned to normal.

ngrokUsers who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

DDevin (Cognition)Sessions queuing

DDevin (Cognition)Devins slow to start

ContentfulIssues accessing spaces/environments in the Contentful web app

Contentful reported a major Web App incident affecting some customers’ access to spaces/environments from 2026-04-28 11:59 UTC to 2026-04-28 12:22 UTC, lasting 23 min. Contentful described the issue as transient and reported it resolved.

SquarespaceUnable to create new sites and purchase or modify non-website subscriptions

Squarespace reported a critical Site Editing outage affecting new website creation, domain registration, and purchasing or modifying non-website subscriptions. It started at 2026-04-28 10:17 UTC and was resolved at 2026-04-28 11:48 UTC, lasting 1 h 30 min. Squarespace implemented a fix but did not state a cause.

MMaven Centralsearch.maven.org is down

npmnpm Website is unavailable

WarpWarp.dev webpage is down

VVantaMissing GitHub data

Vanta reported a major degradation starting 2026-04-27 18:56 UTC: GitHub Pull Requests, Issues, and Dependabot vulnerabilities could be missing, affecting related test statuses. Vanta attributed it to downstream GitHub incidents; resolution followed their recovery and completion of Vanta’s remediation at 2026-05-01 17:42 UTC, after 3 days 22 h.

Box[Medium] Issues with Box Search

Box metadata searches in the Box Web Application could return no results during a major-impact incident starting 2026-04-27 17:36 UTC. The incident lasted 1 h 34 min and was resolved at 2026-04-27 19:11 UTC after remediation restored full functionality; Box did not specify the underlying cause or fix.

MongoDB AtlasIncrease in Billing for Backup Usage

MongoDB Atlas reported a major billing-only bug causing higher-than-expected backup charges on April 24, 2026 invoices; backups, cluster health and data were unaffected. The incident ran from 2026-04-27 17:16 UTC to 2026-04-27 20:50 UTC (3 h 33 min). MongoDB resolved the issue, promised automatic refunds, and said usage should display correctly by April 28th.

SquarespaceWebsite subscriptions are not activated

Squarespace reported a major incident in which website subscriptions were not activated, affecting Accounts & Billing and Site Loading. It started at 2026-04-27 17:12 UTC and was resolved at 2026-04-27 17:48 UTC, with a reported duration of 35 min; a fix was implemented by 2026-04-27 17:43 UTC.

DDevin (Cognition)Significant delays in new sessions and frequent crashes

1PasswordLogin and Sync Issues

1Password reported a critical USA/Global incident causing login and sync failures or delays, including via CLI. It started 2026-04-27 14:54 UTC and resolved 2026-04-28 18:00 UTC, a recorded duration of 27 h 6 min. The postmortem reports approximately 86 minutes of impact across all web APIs and cites a deployed defect.

Elastic CloudElevated Error Rates and Latency — EU West Region

Elastic Cloud reported a major connectivity degradation affecting some customers’ APM, Elasticsearch and Kibana in AWS Paris (eu-west-3), causing latency and request failures. The incident started at 2026-04-27 11:49 UTC and was resolved at 2026-04-27 12:40 UTC (51 min). Elastic attributed recovery to remediation of an underlying cloud infrastructure provider issue; other regions were unaffected.

SSalesforceMarketing Cloud Disruption: Advertising Audiences, Analytics Builder, Audience Builder +13 more

SSalesforceService Disruption: Core Service

SSalesforceService Disruption: B2 CCore

DigitalOceanServerless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models

DigitalOcean reported a major Serverless Inference degradation affecting some customers using Anthropic models, with intermittent request failures including HTTP 429 responses. The incident started at 2026-04-27 10:38 UTC and was resolved at 2026-04-27 11:37 UTC, lasting 59 min; DigitalOcean applied a mitigation and confirmed normal operation.

WWizIntermittent login failures affecting prod-eu24 only

Wiz reported a major incident involving intermittent login failures affecting prod-eu24 only, impacting Authentication and Portal. It started at 2026-04-27 10:35 UTC and was resolved at 2026-04-27 11:43 UTC, lasting 1 h 8 min. A fix was implemented and monitored before resolution; no cause was stated.

MMonday.comInvestigating issues with our automations and workflow builder

Monday.com reported a critical incident affecting automations and the workflow builder, listing AUS, EU and US Automations components, from 2026-04-26 13:15 UTC to 2026-04-26 13:54 UTC (39 min). A fix was implemented, though some automations remained delayed during monitoring; the vendor confirmed resolution and advised customers to refresh their browsers.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

CouchbaseCapella Operations Impacted by Azure East US Outage

SSemgrepFailure to start scans from 14:35 to 14:52 UTC

Semgrep reported a major outage: scans failed to start from 14:35 to 14:52 UTC. The vendor said it mitigated the issue and scans were starting normally. The incident is marked resolved, but its recorded start (2026-04-24 16:37 UTC) and resolution (2026-04-24 12:30 UTC) conflict; computed duration is unknown.

DatadogDelays in AWS and Azure cloud integration metrics ingestion

Datadog reported a major incident delaying AWS and Azure cloud integration metrics ingestion, affecting Metrics and Infra Monitoring and Monitors. It started at 2026-04-24 16:27 UTC and was resolved at 2026-04-24 16:50 UTC, lasting 23 min. A fix was implemented at 04-24 16:44 UTC; no cause was stated.

GGorgiasAccount signup form reports errors

Gorgias reported a major incident in which the account signup form returned errors, affecting account registration. It started at 2026-04-24 14:58 UTC and was resolved at 2026-04-24 15:50 UTC, lasting 51 min; Gorgias deployed a fix and monitored service before resolving the incident.

SSprout SocialMeta Connectivity Issues

A major connectivity outage prevented a subset of Meta (Facebook and Instagram) profiles from performing actions in Sprout Social from 2026-04-24 12:28 UTC to 2026-04-27 19:09 UTC, lasting 3 days 6 h. Sprout Social linked the disruptions to Meta security checkpoints and advised page admins to check Facebook natively for required security actions; the incident was resolved.

SurveyMonkeyApp listing cannot be updated on SurveyMonkey

Users in all regions could not update their App listing on SurveyMonkey’s Developer portal during a major-impact incident starting 2026-04-24 12:19 UTC. It lasted 2 h 0 min and was resolved at 2026-04-24 14:19 UTC; no cause or fix was stated.

SurveyMonkeyTURF and Empirical Bayes not working on MaxDiff surveys

TURF and Empirical Bayes were not working on MaxDiff surveys in a major-impact SurveyMonkey incident that started at 2026-04-24 08:40 UTC. The incident lasted 6 h 4 min and was resolved at 2026-04-24 14:45 UTC; no cause or specific fix was stated.

AAmplitudeAmplitude web application not loading

Amplitude reported a major US web application outage starting 2026-04-23 19:56 UTC, resolved at 2026-04-23 20:32 UTC (35 min). Customers could encounter page-loading errors; EU and data ingestion were unaffected, with no data lost. Amplitude attributed the issue to a misconfigured feature-flag configuration and reverted the change.

SSalesforceTableau Service Disruption: Analytics Cloud

DDrataSome Automatic Compliance tests are delayed

Drata reported a major incident globally delaying some Automatic Compliance test results, leaving workflows in “testing” longer than expected. It ran from 2026-04-23 16:34 UTC to 2026-04-23 18:42 UTC (2 h 8 min). A fix was deployed and the queue returned to normal; Drata anticipated no data loss because workflows were safely queued.

MMonday.comInvestigating reports of monday docs issues across accounts

Monday.com reported critical monday docs issues across accounts, affecting monday workdocs and US - monday workdocs, starting 2026-04-23 13:08 UTC. The incident lasted 24 min and was resolved at 2026-04-23 13:33 UTC after a fix was implemented; customers were instructed to refresh their browsers to access the platform.

CCriblVolume drop in Insights Metrics post 4.17.1 Upgrade

RRunwayIssues with Seedance 2.0 generations

Runway reported a major incident affecting Seedance 2.0 generations across App, Backend, and Public API, with increased generation failures. It started at 2026-04-22 20:41 UTC and was marked resolved at 2026-04-22 22:23 UTC, lasting 1 h 41 min. Runway escalated to a third party; no cause or fix was stated.

SurveyMonkeyIntermittent error when logging in

SurveyMonkey reported intermittent login errors with major impact starting at 2026-04-22 18:56 UTC. The incident lasted 17 min and was resolved at 2026-04-22 19:13 UTC; no cause or specific fix was stated.

SSemgrepScans failing to start

Semgrep reported a critical outage affecting Managed Scans and CI scans because of a problem generating configurations for new scans. The recorded window was 2026-04-22 18:14 UTC–18:35 UTC (21 min), though Semgrep reported onset around 17:30 UTC. Semgrep took action and confirmed resolution; users with pending scans were advised to push a new commit to retry.

MMuxIncreased re-buffering and errors for some assets and live streams

Mux reported a major degradation affecting Mux Video - Live and Mux Video - VOD: some streams and on-demand assets had increased startup times, re-buffering, and playback errors from 429 errors. It started at 2026-04-22 18:10 UTC and was resolved at 2026-04-22 19:46 UTC, lasting 1 h 36 min; Mux reported implementing a fix.

NeonES-1872733

JFrogJFrog platform services outage affecting a subset of AWS customers due to AWS infrastructure issues

JFrog reported a major Artifactory outage affecting a subset of AWS customers in US - West2 (Oregon), attributed to AWS infrastructure issues. It started at 2026-04-22 17:03 UTC and was resolved at 2026-04-22 17:59 UTC, lasting 56 min; JFrog reported implementing a fix at 17:30 UTC.

1PasswordSign-in issues affecting 1Password SaaS Manager

1Password SaaS Manager experienced a major-impact sign-in incident affecting Sign in and USA/Global - Sign in, starting at 2026-04-22 15:18 UTC. The issue was mitigated at 15:27 UTC and resolved at 2026-04-22 16:06 UTC; the recorded duration was 47 min.

PPandaDocDocument Creation, Sending, Downloads, API & Integrations Disruption

PandaDoc reported a major US & Global disruption affecting document creation, sending, status changes, signing, downloads, API functionality and integrations. It started at 2026-04-22 09:32 UTC and was resolved at 2026-04-22 11:31 UTC, lasting 1 h 58 min. All features were restored, and affected documents were processed with PDF versions available.

Red Hat (incl. Quay.io)Quay.io Push/Pull Degraded

RRunwayWe have released a fix.

Runway reported a major outage affecting Gen4.5, with App, Backend and Public API listed as affected components. It started at 2026-04-21 20:08 UTC and was resolved at 2026-04-21 20:49 UTC, lasting 40 min; Runway said it released a fix restoring Gen4.5 service.

SquarespaceNew Payment Methods Cannot Be Saved

Squarespace reported a major Accounts & Billing incident that prevented new payment methods from being saved, starting 2026-04-21 17:21 UTC and lasting 1 h 20 min. The issue was mitigated at 2026-04-21 18:13 UTC and resolved at 2026-04-21 18:41 UTC; no cause was stated.

LLeverScheduling Outage for some Microsoft Office 365 Accounts

Lever reported a major outage affecting Microsoft Office 365 accounts using Admin Consent, blocking interview scheduling, availability viewing and email sending. It started 2026-04-21 15:50 UTC and resolved 2026-04-22 12:07 UTC (20 h 16 min); Lever identified failed permission syncs and deployed a fix.

LLightdashNetwork configuration may cause warehouse timeout errors

Lightdash reported a major EU Cloud incident from 2026-04-21 11:37 UTC to 2026-04-21 14:48 UTC (3 h 11 min). An unintentionally provisioned egress IP, 34.140.90.83, caused some warehouse queries to be blocked by customer firewalls. Lightdash worked with affected customers to update allowlists; error rates returned to normal and the incident was resolved.

MatillionPipeline: : Instability in Pipeline Execution Steps

Matillion reported major instability in Pipeline Execution affecting the EU and US regions, starting at 2026-04-21 10:51 UTC and resolved at 2026-04-21 11:20 UTC, lasting 29 min. A fix was implemented and monitored before resolution; no cause was stated.