ChangesngrokUsers who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
ngrok: Major incident: Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what ngrok removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-28 14:29 UTC
Before: not present
After: 2026-04-28 16:28 UTC
Before: not present
After: ngrok Agent and Libraries
Before: not present
After: Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.
Before: not present
After: The issue has been identified and the engineering team is working on the fix.
Before: not present
After: We expect a new version of the agent that resolves this issue to be available within the next hour.
Before: not present
After: Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.
Before: not present
After: Agent version 3.39.1 is now available in the Microsoft Store.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, April 28
1 incident change
- MajorMajor incident
Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.this change