Rewindex

CompaniesngrokIncidents

ngrok: Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

MajorStatus: resolvedStarted Resolved (2.0 h)5 updatesstspg.io (opens in new tab)

Affected components: ngrok Agent and Libraries

Timeline of updates

  1. investigating

    Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.

  2. identified

    The issue has been identified and the engineering team is working on the fix.

  3. identified

    We expect a new version of the agent that resolves this issue to be available within the next hour.

  4. monitoring

    Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.

  5. resolved

    Agent version 3.39.1 is now available in the Microsoft Store.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

ngrok profileRecent ngrok incidentsMarkdownJSON