Changes / Gorgias / Account signup form reports errors
Gorgias: Major incident: Account signup form reports errors
Summary
Gorgias reported a major incident in which the account signup form returned errors, affecting account registration. It started at 2026-04-24 14:58 UTC and was resolved at 2026-04-24 15:50 UTC, lasting 51 min; Gorgias deployed a fix and monitored service before resolving the incident.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Account signup form reports errors
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-04-24 14:58 UTC
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After: 2026-04-24 15:50 UTC
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been deployed, we are monitoring to ensure continuation of service
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Account signup form reports errors (this change) Gorgias reported a major incident in which the account signup form returned errors, affecting account registration. It started at 2026-04-24 14:58 UTC and was resolved at 2026-04-24 15:50 UTC, lasting 51 min; Gorgias deployed a fix and monitored service before resolving the incident. | Major incident |