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Gorgias: Account signup form reports errors

Impact: majorStatus: resolvedStarted Resolved (51 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Gorgias reported a major incident in which the account signup form returned errors, affecting account registration. It started at 2026-04-24 14:58 UTC and was resolved at 2026-04-24 15:50 UTC, lasting 51 min; Gorgias deployed a fix and monitored service before resolving the incident.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been deployed, we are monitoring to ensure continuation of service

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gorgias profile · Recent Gorgias incidents · Markdown · JSON