Changes / Contentful / Issues accessing spaces/environments in the Contentful web app

Contentful: Major incident: Issues accessing spaces/environments in the Contentful web app

Summary

Contentful reported a major Web App incident affecting some customers’ access to spaces/environments from 2026-04-28 11:59 UTC to 2026-04-28 12:22 UTC, lasting 23 min. Contentful described the issue as transient and reported it resolved.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issues accessing spaces/environments in the Contentful web app
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-28 11:59 UTC
AddedResolved time#5
Before: not present
After: 2026-04-28 12:22 UTC
AddedAffected components#6
Before: not present
After: Web App
AddedUpdateinvestigating#7
Before: not present
After: Some customers are reporting issues accessing their spaces/environments in the Contentful web app. We are investigating the issue.
AddedUpdatemonitoring#8
Before: not present
After: This was a transient issue and has resolved. We continue to monitor the situation.
AddedUpdateresolved#9
Before: not present
After: The issue has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issues accessing spaces/environments in the Contentful web app (this change)
Contentful reported a major Web App incident affecting some customers’ access to spaces/environments from 2026-04-28 11:59 UTC to 2026-04-28 12:22 UTC, lasting 23 min. Contentful described the issue as transient and reported it resolved.
Major incident

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