Changes / Neon / ES-1872733

Neon: Major incident: ES-1872733

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: neonstatus.com (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: ES-1872733
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-22 17:59 UTC
AddedResolved time#5
Before: not present
After: 2026-04-22 19:07 UTC
AddedAffected components#6
Before: not present
After: Database Connectivity
AddedUpdateidentified#7
Before: not present
After: Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero. The Engineering team has identified a likely cause and is applying remediation.
AddedUpdatemonitoring#8
Before: not present
After: Between 17:39 UTC and 18:01 UTC April 22 2026, some endpoints in Azure germanywestcentral were temporarily unavailable due to failure to start new instances after scaling to zero. This issue is now Mitigated. We will monitor the platform for an additional hour to confirm full recovery.
AddedUpdateresolved#9
Before: not present
After: Between 17:39 UTC and 18:01 UTC April 22 2026, some endpoints in Azure germanywestcentral were temporarily unavailable due to failure to start new instances after scaling to zero. This issue is now resolved. No further updates are planned.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: ES-1872733 (this change)Major incident

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