Changes / Salesforce / Service Disruption: Core Service
Salesforce: Major incident: Service Disruption: Core Service
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.salesforce.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Service Disruption: Core Service
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After: critical
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After: resolved
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After: 2026-04-27 11:09 UTC
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After: 2026-04-27 11:45 UTC
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After: 33 instances, Core Service
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After: We investigated and resolved an incident impacting our Core services in our France-based infrastructure. An unexpected power event at our data center resulted in a period of disruption. Network connectivity began restoring at 11:22 UTC and services began restoring shortly after. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Service Disruption: Core Service (this change) | Major incident |
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