Changes / DigitalOcean / Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models

DigitalOcean: Major incident: Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models

Summary

DigitalOcean reported a major Serverless Inference degradation affecting some customers using Anthropic models, with intermittent request failures including HTTP 429 responses. The incident started at 2026-04-27 10:38 UTC and was resolved at 2026-04-27 11:37 UTC, lasting 59 min; DigitalOcean applied a mitigation and confirmed normal operation.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 80%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-04-27 10:38 UTC
AddedResolved time#5
Before: not present
After: 2026-04-27 11:37 UTC
AddedAffected components#6
Before: not present
After: Agent Runtime, Gradient AI
AddedUpdateinvestigating#7
Before: not present
After: We are investigating an issue affecting some customers using DigitalOcean Serverless Inference with Anthropic models. Over the last two hours, impacted customers may have experienced intermittent request failures, including HTTP 429 responses, on some Anthropic model requests. Our engineering team is actively investigating the issue. We apologize for the inconvenience and will share another update as soon as more information is available.
AddedUpdatemonitoring#8
Before: not present
After: We identified the cause of intermittent HTTP 429 responses affecting some customers using Anthropic models on DigitalOcean Serverless Inference and applied a mitigation. Service has recovered, and we are monitoring stability.
AddedUpdateresolved#9
Before: not present
After: The issue is resolved, and service is operating normally.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models (this change)
DigitalOcean reported a major Serverless Inference degradation affecting some customers using Anthropic models, with intermittent request failures including HTTP 429 responses. The incident started at 2026-04-27 10:38 UTC and was resolved at 2026-04-27 11:37 UTC, lasting 59 min; DigitalOcean applied a mitigation and confirmed normal operation.
Major incident

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