# DigitalOcean: Major incident: Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models

**Summary:** DigitalOcean reported a major Serverless Inference degradation affecting some customers using Anthropic models, with intermittent request failures including HTTP 429 responses. The incident started at 2026-04-27 10:38 UTC and was resolved at 2026-04-27 11:37 UTC, lasting 59 min; DigitalOcean applied a mitigation and confirmed normal operation. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-04-27 10:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/y8cgtdqrkct1](https://stspg.io/y8cgtdqrkct1)
- [Company: DigitalOcean](https://rewindex.com/company/digitalocean.md)
- Versions: before (none: first archived) → after incident\_version:83/5gsk0hfctqp5@f21c05ad3997
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-27 10:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-27 11:37 UTC
```

**6. Added: Affected components**

```diff
+ Agent Runtime, Gradient AI
```

**7. Added: Update** (investigating) · 2026-04-27 10:38 UTC

```diff
+ We are investigating an issue affecting some customers using DigitalOcean Serverless Inference with Anthropic models. Over the last two hours, impacted customers may have experienced intermittent request failures, including HTTP 429 responses, on some Anthropic model requests. Our engineering team is actively investigating the issue. We apologize for the inconvenience and will share another update as soon as more information is available.
```

**8. Added: Update** (monitoring) · 2026-04-27 11:07 UTC

```diff
+ We identified the cause of intermittent HTTP 429 responses affecting some customers using Anthropic models on DigitalOcean Serverless Inference and applied a mitigation. Service has recovered, and we are monitoring stability.
```

**9. Added: Update** (resolved) · 2026-04-27 11:37 UTC

```diff
+ The issue is resolved, and service is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-27 10:38 UTC | Major incident: Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models (this change) | degradation |

All DigitalOcean changes: [timeline](https://rewindex.com/company/digitalocean/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if08bef57c83082 · Markdown: https://rewindex.com/change/if08bef57c83082.md · JSON: https://rewindex.com/api/v1/changes/if08bef57c83082 · Generated 2026-10-18T02:28:21.040Z