Changes / Squarespace / Website subscriptions are not activated
Squarespace: Major incident: Website subscriptions are not activated
Summary
Squarespace reported a major incident in which website subscriptions were not activated, affecting Accounts & Billing and Site Loading. It started at 2026-04-27 17:12 UTC and was resolved at 2026-04-27 17:48 UTC, with a reported duration of 35 min; a fix was implemented by 2026-04-27 17:43 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Website subscriptions are not activated
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After: major
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After: resolved
Before: not present
After: 2026-04-27 17:12 UTC
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After: 2026-04-27 17:48 UTC
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After: Accounts & Billing, Site Loading
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After: We are currently investigating an issue with website subscriptions not being activated.
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After: We are continuing to investigate this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Website subscriptions are not activated (this change) Squarespace reported a major incident in which website subscriptions were not activated, affecting Accounts & Billing and Site Loading. It started at 2026-04-27 17:12 UTC and was resolved at 2026-04-27 17:48 UTC, with a reported duration of 35 min; a fix was implemented by 2026-04-27 17:43 UTC. | Major incident |
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