WixRESOLVED: Issues with Stores Product Catalog Critical09:16 09:56 (40 min) resolved ClaudeElevated error rate across multiple models Critical14:19 16:44 (2.4 h) resolved AnthropicElevated error rate across multiple models Critical14:19 16:44 (2.4 h) resolved GustoSome Customers may be unable to run payroll at this time Critical18:20 19:16 (56 min) resolved SnowflakeINC20000046 Major01:05 02:35 (1.5 h) postmortem BigCommerceAnalytics Incident Major03:57 03:57 (0 min) resolved Scaleway[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18 Major06:56 Jul 1, 09:35 (8 d) resolved SnowflakeINC20000047 Major17:01 Jun 24, 07:30 (15 h) postmortem ExpoApple Developer API outage Major17:28 19:45 (2.3 h) resolved GitLabErrors interacting with git via SSH Major17:33 19:52 (2.3 h) resolved CircleCIDelays starting Docker jobs Major18:34 19:58 (1.4 h) postmortem HootsuiteHootsuite Analytics loading difficulties Major19:03 20:34 (1.5 h) resolved SurveyMonkeyIssue with Log In page Major20:08 20:55 (46 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor00:00 00:05 (5 min) resolved J Jina AIPartial outage: jina-clip-v2 Minor00:05 00:10 (5 min) resolved BasetenSlower than usual scale-ups. High failure rate for new model deploys. Existing replicas aren't impacted. Minor00:10 00:54 (44 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor00:30 00:35 (5 min) resolved J Jina AIPartial outage: jina-clip-v2 Minor00:35 00:40 (5 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor00:40 00:45 (5 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor01:40 01:45 (5 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor01:55 02:05 (10 min) resolved T TwilioSMS Delivery Failures from Twilio to Multiple Networks in United Arab Emirates, Trinidad and Tobago, Jamaica, and Haiti Minor02:04 11:25 (9.3 h) resolved J Jina AIDegraded performance: jina-clip-v2 Minor02:40 02:55 (15 min) resolved VonageUAE SMS - Delivery degradation towards Etisalat and du Minor03:16 07:26 (4.2 h) resolved SocketDegraded scanning performance Minor06:02 10:37 (4.6 h) resolved ClaudeElevated errors for Claude Opus 4.8 Minor06:28 08:45 (2.3 h) resolved AnthropicElevated errors for Claude Opus 4.8 Minor06:28 08:45 (2.3 h) resolved VonageIndonesia SMS - Delivery degradation towards Smartfren Minor06:29 Jun 24, 02:54 (20 h) resolved VonageEgypt SMS - Delivery degradation towards Etisalat Network Minor06:30 08:43 (2.2 h) resolved S SinchDelivery Issue Israel - CG Networks Minor06:33 10:24 (3.9 h) resolved J Jina AIDegraded performance: jina-clip-v2 Minor06:40 06:45 (5 min) resolved HootsuiteTalkwalker service disruption Minor06:40 08:44 (2.1 h) resolved T TwilioSMS Delivery Delays from Twilio to Etisalat Egypt Minor06:42 12:38 (5.9 h) resolved T TwilioSMS Delivery Receipt Delays from Twilio to Tinkoff Mobile Russia Minor07:18 11:27 (4.2 h) resolved S SalesforceField Service Mobile Feature Degradation: Field Service Mobile Minor07:31 08:32 (1.0 h) resolved S SinchSite US5 - Network Disturbance Minor08:39 Jun 24, 10:31 (26 h) resolved MailgunLog retrieval errors in the US region Minor09:14 16:09 (6.9 h) resolved CursorElevated errors across Anthropic models Minor14:26 16:47 (2.4 h) resolved S SinchDelivery Issue Norway - Ported Numbers Minor14:46 19:49 (5.0 h) resolved P PitchPitch AI Agent is not identifying slide images correctly Minor15:00 16:07 (1.1 h) resolved DeepgramVoice Agent third-party provider Instability (Anthropic LLMs) Minor15:06 17:22 (2.3 h) resolved BigCommerceMeta API Latency Causing Delayed Meta CAPI Event Delivery Minor15:29 16:08 (39 min) resolved BigCommerceStorefront Search Stability Issues for Subset of US Stores Minor15:50 16:37 (47 min) resolved VonageCosta Rica SMS - Degradation affecting Claro ICE network Minor16:05 17:27 (1.4 h) resolved UpstashQStash EU Region — Degraded Performance Minor16:22 17:14 (52 min) postmortem RevenueCatApp Store Connect outage Minor17:10 21:29 (4.3 h) resolved ClaudeClaude.ai is experiencing elevated error rates Minor18:24 18:32 (8 min) resolved AnthropicClaude.ai is experiencing elevated error rates Minor18:24 18:32 (8 min) resolved J Jina AIPartial outage: jina-clip-v2 Minor20:05 20:10 (5 min) resolved T TwilioSMS Delivery Delays from Twilio to MTN Nigeria Minor21:09 Jun 24, 07:00 (9.8 h) resolved VonageNigeria SMS - Delivery Degradation towards MTN network Minor22:15 Jun 24, 04:17 (6.0 h) resolved C CanvaSome users may have issues accessing Canva Minor23:01 23:51 (50 min) resolved GitHub CopilotWe are seeing elevated errors with Next Edit Suggestions and Completions Minor23:04 23:29 (25 min) resolved GitHubWe are seeing elevated errors with Next Edit Suggestions and Completions Minor23:04 23:29 (25 min) resolved v0Degraded Domain Search in Vercel Dashboard Minor23:24 23:34 (10 min) resolved VercelDegraded Domain Search in Vercel Dashboard Minor23:24 23:34 (10 min) resolved RenderExternal connections to Postgres services may terminate intermittently Minor23:59 Jun 24, 01:45 (1.8 h) resolved XeroNZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero. No impact listed02:28 Jun 22, 21:15 (-314 min) resolved UpstashBox Access and Management Operations Unavailable No impact listed06:05 06:05 (0 min) resolved C ConfluentConfluent Cloud Metrics API unavailable No impact listed07:00 07:00 (0 min) resolved Scaleway[NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing No impact listed08:03 15:34 (7.5 h) resolved BitriseBuild logs containing malformed sections instead of the usual structured data No impact listed11:12 09:00 (-132 min) resolved B BandwidthATL Datacenter Incident No impact listed13:00 13:00 (0 min) resolved Bunny.netShield API Intermittent Errors No impact listed13:22 Jun 24, 03:11 (14 h) resolved C CoralogixSLO Degraded and Recording Rules not generating Metrics in EU2 Region No impact listed15:22 17:15 (1.9 h) resolved G GrainApp outage No impact listed16:15 22:40 (6.4 h) resolved WarpElevated error rates on oz.warp.dev No impact listed16:48 15:30 (-78 min) resolved ConvexAvailability issues across all Convex deployments No impact listed18:13 18:18 (5 min) resolved HubSpotSome HubSpot tools may be unavailable for some users No impact listed20:17 20:55 (38 min) resolved T TwilioOn Call Engineers are Investigating Meta services being unavailable. No impact listed22:03 22:06 (3 min) resolved HootsuiteConnecting/Reconnecting Facebook accounts in Hootsuite No impact listed22:21 22:00 (-22 min) resolved AirbyteFacebook Marketing Connections failures - "Error code 100: Unsupported request - method type: post" unknown09:37 16:49 (7.2 h) resolved KoyebScheduling issue in EU region unknown14:08 14:19 (11 min) resolved