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SurveyMonkey: Issue with Log In page

Impact: majorStatus: resolvedStarted Resolved (46 min)3 updatesSource: stspg.io (opens in new tab)
Summary

SurveyMonkey reported a major incident preventing users from logging in, starting at 2026-06-23 20:08 UTC and resolved at 2026-06-23 20:55 UTC, with a computed duration of 46 min. A fix was implemented by 2026-06-23 20:43 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: SurveyMonkey

Timeline of updates

  1. investigating

    We are currently investigating an issue preventing users from logging in to SurveyMonkey.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). SurveyMonkey profile · Recent SurveyMonkey incidents · Markdown · JSON