Changes / SurveyMonkey / Issue with Log In page

SurveyMonkey: Major incident: Issue with Log In page

Summary

SurveyMonkey reported a major incident preventing users from logging in, starting at 2026-06-23 20:08 UTC and resolved at 2026-06-23 20:55 UTC, with a computed duration of 46 min. A fix was implemented by 2026-06-23 20:43 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issue with Log In page
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-23 20:08 UTC
AddedResolved time#5
Before: not present
After: 2026-06-23 20:55 UTC
AddedAffected components#6
Before: not present
After: SurveyMonkey
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue preventing users from logging in to SurveyMonkey.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issue with Log In page (this change)
SurveyMonkey reported a major incident preventing users from logging in, starting at 2026-06-23 20:08 UTC and resolved at 2026-06-23 20:55 UTC, with a computed duration of 46 min. A fix was implemented by 2026-06-23 20:43 UTC.
Major incident

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