Twilio: Cannot Change Phone Number Home Region in the Twilio Legacy Console
Timeline of updates
- resolved
The issue with customers using the Legacy Twilio Console being unable to update phone number routing between home regions such as US1, IE1, and AU1, and receiving an error when saving changes, has been resolved and this Phone Number feature is operating normally at this time.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2026-06-21 06:28 UTC, resolved after 43 h, 1 update(s).
- Title
- Cannot Change Phone Number Home Region in the Twilio Legacy Console
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/np2drb0w9dg8
Twilio profileRecent Twilio incidentsAll outages on June 21, 2026Twilio in June 2026MarkdownJSON