# Twilio: Cannot Change Phone Number Home Region in the Twilio Legacy Console

> Twilio status incident “Cannot Change Phone Number Home Region in the Twilio Legacy Console” on 2026-06-21: impact minor (vendor’s label), 43 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/np2drb0w9dg8
Last updated: 2026-06-23T01:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-21 06:28 UTC · Resolved: 2026-06-23 01:01 UTC · Duration: 43 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/np2drb0w9dg8](https://status.twilio.com/incidents/np2drb0w9dg8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-06-23 01:01 UTC: The issue with customers using the Legacy Twilio Console being unable to update phone number routing between home regions such as US1, IE1, and AU1, and receiving an error when saving changes, has been resolved and this Phone Number feature is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-06-21 06:28 UTC, resolved after 43 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/np2drb0w9dg8
- Citation: Twilio, “Cannot Change Phone Number Home Region in the Twilio Legacy Console” (2026-06-21 06:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/np2drb0w9dg8 (CC BY 4.0).
- Markdown link: `[Twilio: Cannot Change Phone Number Home Region in the Twilio Legacy Console (2026-06-21)](https://rewindex.com/company/twilio/incidents/np2drb0w9dg8)`


---
Canonical: https://rewindex.com/company/twilio/incidents/np2drb0w9dg8 · Markdown: https://rewindex.com/company/twilio/incidents/np2drb0w9dg8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/np2drb0w9dg8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:07:48.720Z