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Segment: (US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage

Impact: majorStatus: resolvedStarted Resolved (2.1 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Segment reported major degradation in US West 2 affecting Linked Audiences, Linked Events, Reverse ETL, and Profile Sync; syncs and data processing could fail due to an upstream Snowflake outage. It started at 2026-06-22 22:14 UTC and resolved at 2026-06-23 00:22 UTC, lasting 2 h 7 min. Functionality recovered after Snowflake’s outage resolved; no customer action was required.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Linked Audiences - Linked Audiences (US)Linked Audiences (US)Reverse ETL - Reverse ETL (US)Reverse ETL (US)Warehouse Destinations (US)Warehouses - Warehouse Destinations (US)Linked Events - Linked Events (US)Linked Events (US)

Timeline of updates

  1. identified

    An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses. - Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync. - Current Status: Syncs and data processing may be failing. - Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored. - More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/

  2. resolved

    Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Segment profile · Recent Segment incidents · Markdown · JSON