Outages by dayFebruary 28, 2017

Outages on February 28, 2017

UTC day 2017-02-28 (Feb 28, 2017, 00:00 to Feb 28, 2017, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

64incidents started

24labelled major or critical

56vendors with a new incident

2still open from earlier days

By vendor label: Critical 1 · Major 23 · Minor 25 · No impact listed 15 · 3 maintenance

Incidents started this day 64

Vendor	Incident	Impact	Started	Resolved	Status
Travis CI	Issues related to the S3 outage in AWS.	Critical	18:00	Mar 1, 2017, 03:40 (9.7 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 368 - Peoria IL	Major	07:03	13:43 (6.7 h)	resolved
Unbounce	Landing Pages showing 503 error	Major	17:48	22:19 (4.5 h)	resolved
Xero	Issues accessing Xero	Major	17:49	Mar 1, 2017, 00:26 (6.6 h)	resolved
Contentful	Content Management API outage	Major	17:51	22:08 (4.3 h)	resolved
Bitrise	There's an ongoing Amazon S3 outage	Major	17:53	22:51 (5.0 h)	resolved
Cloudinary	Elevated error rate	Major	17:54	23:22 (5.5 h)	resolved
Webflow	Hosted Site and Uploaded Image Outage	Major	17:55	23:11 (5.3 h)	resolved
Shopify	Problem buying shipping labels	Major	17:56	22:22 (4.4 h)	resolved
Shopify	Unexpected problem	Major	17:57	22:52 (4.9 h)	resolved
Twilio	Increased error rates across multiple services	Major	17:58	22:56 (5.0 h)	resolved
Elastic Cloud	Cluster management console unavailable	Major	17:59	21:15 (3.3 h)	resolved
Canva	Error 500	Major	18:00	23:48 (5.8 h)	resolved
Help Scout	S3 connection issues	Major	18:03	22:56 (4.9 h)	resolved
Typeform	Typeform unscheduled downtime	Major	18:04	22:10 (4.1 h)	resolved
HubSpot	Some HubSpot applications and services are intermittently unavailable for some customers	Major	18:05	Mar 1, 2017, 00:45 (6.7 h)	resolved
Hotjar	Problems serving assets from upstream provider (AWS S3)	Major	18:09	22:48 (4.7 h)	resolved
Chargebee	Amazon S3 issues	Major	18:10	22:20 (4.2 h)	resolved
BigCommerce	Amazon Web Services S3 buckets are down	Major	18:12	Mar 1, 2017, 00:02 (5.8 h)	resolved
Greenhouse	Degraded service - all Greenhouse applications	Major	18:13	23:16 (5.0 h)	resolved
Plivo	AWS Outage	Major	18:16	Mar 1, 2017, 01:35 (7.3 h)	resolved
1Password	Missing images and slower performance on 1Password.com	Major	18:24	Mar 1, 2017, 03:20 (8.9 h)	resolved
Elastic Cloud	Snapshotting unavailable in us-east-1	Major	18:29	Mar 1, 2017, 01:04 (6.6 h)	resolved
Hotjar	A number of email invites and notifications are not reaching our users.	Major	22:09	Mar 1, 2017, 16:25 (18 h)	resolved
Logz.io	Data Processing Delays - Reporting Tools Affected	Minor	15:44	Mar 1, 2017, 07:26 (16 h)	resolved
Greenhouse	Greenhouse Recruiting Scheduling Problems	Minor	16:26	16:55 (29 min)	resolved
JFrog	S3 outage reported by AWS in USE	Minor	17:40	22:56 (5.3 h)	resolved
Datadog	We are investigating upstream issues that affect graphs & snapshots.	Minor	17:54	22:13 (4.3 h)	resolved
Mapbox	Increased API error rates and latency	Minor	17:55	21:58 (4.0 h)	resolved
GitHub Copilot	Incident on 2017-02-28 18:00:27 UTC	Minor	18:00	18:00 (0 min)	resolved
GitHub	Incident on 2017-02-28 18:00:27 UTC	Minor	18:00	18:00 (0 min)	resolved
Heap	Failing Dashboard Queries	Minor	18:03	Mar 1, 2017, 00:10 (6.1 h)	resolved
Bugsnag	Issue with cloud provider	Minor	18:04	Mar 1, 2017, 00:19 (6.3 h)	resolved
Bitbucket	Bitbucket experiencing degraded services	Minor	18:06	23:06 (5.0 h)	resolved
Braze	Elevated Error Rates on Message Sending and Dashboard Services Due to AWS S3 Incident	Minor	18:07	22:34 (4.5 h)	resolved
Box	Users may receive errors when uploading/viewing content with Box View API and Crocodoc	Minor	18:08	23:11 (5.0 h)	resolved
Close	Issues with Call Recordings, Voicemails, Email Syncing and Data Exports	Minor	18:09	Mar 1, 2017, 01:02 (6.9 h)	resolved
ActiveCampaign	Sporadic issues with images and CSV imports	Minor	18:10	22:31 (4.3 h)	resolved
Statuspage	AWS is currently experiencing issues impacting Cloudfront	Minor	18:13	23:34 (5.3 h)	resolved
Smartsheet	Amazon S3 Incident affecting Smartsheet Functionality	Minor	18:24	Mar 1, 2017, 05:00 (11 h)	resolved
Bandwidth	Bandwidth API Services Impairment	Minor	18:25	22:48 (4.4 h)	resolved
LaunchDarkly	Audit log is affected by S3 outage	Minor	18:26	22:31 (4.1 h)	resolved
Klaviyo	Email Rendering Issues	Minor	18:28	Mar 1, 2017, 00:13 (5.8 h)	resolved
Aircall	Infrastructure provider experiencing issue on file storage	Minor	18:32	23:40 (5.1 h)	resolved
Heap	Delayed HeapSQL Syncs	Minor	18:35	Mar 2, 2017, 00:02 (29 h)	resolved
Squarespace	Font Rendering Issues	Minor	18:38	22:21 (3.7 h)	resolved
Buildkite	Degraded performance, logs and artifacts issues	Minor	20:31	Mar 1, 2017, 00:54 (4.4 h)	resolved
Bandwidth	Bandwidth Support Portal Ticket Delay	Minor	22:14	23:01 (47 min)	resolved
Twilio	Delays in the availability of Recordings audio files	Minor	22:48	23:39 (51 min)	resolved
imgix	Render latency issues	No impact listed	17:48	Mar 1, 2017, 01:15 (7.5 h)	resolved
Sentry	Amazon S3 us-east-1 outage	No impact listed	17:50	22:52 (5.0 h)	resolved
CircleCI	Issues with S3 and Job Starts	No impact listed	17:51	Mar 1, 2017, 01:04 (7.2 h)	resolved
Mux	Dashboard inaccessible due to S3 outage	No impact listed	17:51	22:40 (4.8 h)	resolved
Snyk	Issue on External Service	No impact listed	17:51	21:47 (3.9 h)	resolved
Dropbox Sign	Intermittent Service Outage	No impact listed	17:53	Mar 1, 2017, 00:24 (6.5 h)	resolved
Trello	Trello is slow or unavailable	No impact listed	17:59	22:34 (4.6 h)	resolved
Aptible	S3 availability incident in us-east-1	No impact listed	18:01	Mar 1, 2017, 01:22 (7.3 h)	resolved
Mixpanel	In-app Notification Builder Unavailable	No impact listed	18:30	22:17 (3.8 h)	resolved
Segment	AWS S3 outage affecting Segment partners and warehouses	No impact listed	18:30	Mar 1, 2017, 22:55 (28 h)	resolved
Stitch	Loading Delays	No impact listed	18:30	Mar 1, 2017, 03:05 (8.6 h)	resolved
SparkPost	SparkPost homepage and blog loading errors	No impact listed	18:50	20:54 (2.1 h)	resolved
Iterable	AWS Outage	No impact listed	19:12	22:25 (3.2 h)	resolved
FullStory	Elevated Search & Indexing Errors	No impact listed	20:15	20:28 (13 min)	resolved
Lever	Amazon Web Services outage	No impact listed	22:06	Mar 1, 2017, 01:01 (2.9 h)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	Undersea Cable Fault	Minor	Feb 21, 2017, 19:03	Mar 13, 2017, 20:39 (20 d)	resolved
Segment	Data delays on Sendwithus integration	Minor	Feb 27, 2017, 20:00	01:58 (6.0 h)	resolved

Maintenance 3

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	[Scheduled] Routine Database Maintenance	Maintenance	02:00	03:32 (1.5 h)	resolved
Dropbox Sign	[Scheduled] Scheduled Maintenance	Maintenance	03:00	03:18 (18 min)	resolved
Linode (Akamai)	[Scheduled] Newark Internet Edge Capacity Upgrade	Maintenance	05:00	06:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Travis CI, Bandwidth, Unbounce, Xero, Contentful, Bitrise, Cloudinary, Webflow, Shopify, Twilio, Elastic Cloud, Canva.

Cite this

64 vendor-reported incidents started on 2017-02-28 (UTC) across 56 vendors, 24 labelled major or critical by the vendor.

Title: Outages on February 28, 2017
Vendor: Rewindex daily outage roundup
Date: 2017-02-28 00:00 UTC
URL: https://rewindex.com/outages/2017-02-28

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