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CompaniesTwilioMonthly reportsFebruary 2017

Twilio in February 2017: incidents, uptime and changes

24incidents posted
2labelled major or critical
99.21%free of major/critical
92.96%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 15 min, incident time 47 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 19 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Authy API OutageMajor17 minresolved02-15
Increased error rates across multiple servicesMajor5.0 hresolved02-28

Other incidents 22

IncidentImpactStartedDurationStatusDay
Delayed US short code messages on T-MobileMinor2.2 hresolved02-01
HTTP 500 errors modifying in-progress callsNo impact listed0 minresolved02-03
Delayed SMS message delivery from short codes towards T-Mobile USAMinor8.3 hresolved02-06
Elevated DNS Resolution Errors to GoDaddy DomainsMinor4.0 hresolved02-06
Issues reaching a subset of UK Toll-Free NumbersMinor33 minresolved02-07
Delays in looking up messages in Console and REST APIMinor8.3 hresolved02-08
Degraded Service for receiving calls in MexicoMinor2.0 hresolved02-09
Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521) and Jundiai (+55114)Minor1.7 hresolved02-10
We are currently experiencing issues with Porting Numbers from the ConsoleMinor30 minresolved02-10
Degraded Service for inbound calls in Recife, Brazil (+5581)Minor1.4 hresolved02-13
Elevated HTTP 500 errors for Phone Number UpdatesMinor5.9 hresolved02-14
Degraded Service for receiving calls in Brazil - Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567)Minor1.8 hresolved02-14
Messaging Delays on a Subset of US Short CodesMinor38 minresolved02-15
Intermittent SMS message formatting issues in USMinor2.5 hresolved02-16
Phone Number search failures in Console.Minor36 minresolved02-16
Intermittent SMS formatting issues.Minor1.7 hresolved02-16
Phone number search failures in Console.Minor1.7 hresolved02-17
Degraded Service for Inbound Calls in France (+3397)Minor2.8 hresolved02-20
Delay in message logsNo impact listed2.5 hresolved02-21
Experiencing problems with Authy account recoveryMinor9 minresolved02-25
Degraded SMS message delivery with Toll Free numbers in USNo impact listed31 minresolved02-25
Delays in the availability of Recordings audio filesMinor51 minresolved02-28

Cite this

Twilio posted 24 status incidents in February 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in February 2017
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2017/02

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