# Twilio in February 2017: incidents, uptime and changes > Twilio in February 2017: 24 incidents on its status page (2 major or critical), 99.21% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2017/02 Last updated: 2017-03-01T00:00:00Z - Incidents posted: 24 (major/critical: 2) · Maintenance: 0 - By vendor impact label: major 2, minor 19, none 3 - Uptime (vendor-reported): 99.21% free of major/critical incidents, 92.96% free of any incident; outage time 5 h 15 min, incident time 47 h 18 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [January 2017](https://rewindex.com/company/twilio/2017/01.md) · Next: [March 2017](https://rewindex.com/company/twilio/2017/03.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Authy API Outage](https://rewindex.com/company/twilio/incidents/m68zw45y1f77.md) | major | 2017-02-15 10:15 UTC | 2017-02-15 10:32 UTC | 17 min | resolved | | [Increased error rates across multiple services](https://rewindex.com/company/twilio/incidents/p55v51xvh07w.md) | major | 2017-02-28 17:58 UTC | 2017-02-28 22:56 UTC | 5.0 h | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Delayed US short code messages on T-Mobile](https://rewindex.com/company/twilio/incidents/10ghgrrysyzr.md) | minor | 2017-02-01 20:54 UTC | 2017-02-01 23:04 UTC | 2.2 h | resolved | | [HTTP 500 errors modifying in-progress calls](https://rewindex.com/company/twilio/incidents/1zbg54lxdhnz.md) | none | 2017-02-03 00:04 UTC | 2017-02-03 00:04 UTC | 0 min | resolved | | [Delayed SMS message delivery from short codes towards T-Mobile USA](https://rewindex.com/company/twilio/incidents/dv269qxxs2n4.md) | minor | 2017-02-06 15:53 UTC | 2017-02-07 00:09 UTC | 8.3 h | resolved | | [Elevated DNS Resolution Errors to GoDaddy Domains](https://rewindex.com/company/twilio/incidents/55k3y7x8f57q.md) | minor | 2017-02-06 22:54 UTC | 2017-02-07 02:52 UTC | 4.0 h | resolved | | [Issues reaching a subset of UK Toll-Free Numbers](https://rewindex.com/company/twilio/incidents/qp9ck7bkrwqb.md) | minor | 2017-02-07 09:48 UTC | 2017-02-07 10:21 UTC | 33 min | resolved | | [Delays in looking up messages in Console and REST API](https://rewindex.com/company/twilio/incidents/yyywtbph2vcc.md) | minor | 2017-02-08 20:48 UTC | 2017-02-09 05:05 UTC | 8.3 h | resolved | | [Degraded Service for receiving calls in Mexico](https://rewindex.com/company/twilio/incidents/sdbg3jjlkwkd.md) | minor | 2017-02-09 01:38 UTC | 2017-02-09 03:40 UTC | 2.0 h | resolved | | [Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521) and Jundiai (+55114)](https://rewindex.com/company/twilio/incidents/s2p3q6ndsdny.md) | minor | 2017-02-10 17:36 UTC | 2017-02-10 19:17 UTC | 1.7 h | resolved | | [We are currently experiencing issues with Porting Numbers from the Console](https://rewindex.com/company/twilio/incidents/ntq5g9s20k2r.md) | minor | 2017-02-10 19:06 UTC | 2017-02-10 19:36 UTC | 30 min | resolved | | [Degraded Service for inbound calls in Recife, Brazil (+5581)](https://rewindex.com/company/twilio/incidents/dq2fy7nnqt9q.md) | minor | 2017-02-13 17:15 UTC | 2017-02-13 18:41 UTC | 1.4 h | resolved | | [Elevated HTTP 500 errors for Phone Number Updates](https://rewindex.com/company/twilio/incidents/504yvdykmdvd.md) | minor | 2017-02-14 00:46 UTC | 2017-02-14 06:40 UTC | 5.9 h | resolved | | [Degraded Service for receiving calls in Brazil - Goiânia (+5562), Brasília (+5561) and Campo Grande (+5567)](https://rewindex.com/company/twilio/incidents/m8w73vgyyx4p.md) | minor | 2017-02-14 03:35 UTC | 2017-02-14 05:20 UTC | 1.8 h | resolved | | [Authy API Outage](https://rewindex.com/company/twilio/incidents/m68zw45y1f77.md) | major | 2017-02-15 10:15 UTC | 2017-02-15 10:32 UTC | 17 min | resolved | | [Messaging Delays on a Subset of US Short Codes](https://rewindex.com/company/twilio/incidents/p71ph9k2nnj4.md) | minor | 2017-02-15 19:01 UTC | 2017-02-15 19:39 UTC | 38 min | resolved | | [Intermittent SMS message formatting issues in US](https://rewindex.com/company/twilio/incidents/0w2gy5905xg0.md) | minor | 2017-02-16 16:45 UTC | 2017-02-16 19:15 UTC | 2.5 h | resolved | | [Phone Number search failures in Console.](https://rewindex.com/company/twilio/incidents/94xlp0njyyvb.md) | minor | 2017-02-16 18:39 UTC | 2017-02-16 19:15 UTC | 36 min | resolved | | [Intermittent SMS formatting issues.](https://rewindex.com/company/twilio/incidents/bn20npgdc95s.md) | minor | 2017-02-16 20:32 UTC | 2017-02-16 22:15 UTC | 1.7 h | resolved | | [Phone number search failures in Console.](https://rewindex.com/company/twilio/incidents/vyydql30w5xz.md) | minor | 2017-02-17 00:38 UTC | 2017-02-17 02:19 UTC | 1.7 h | resolved | | [Degraded Service for Inbound Calls in France (+3397)](https://rewindex.com/company/twilio/incidents/hh9v62h0651z.md) | minor | 2017-02-20 05:11 UTC | 2017-02-20 08:01 UTC | 2.8 h | resolved | | [Delay in message logs](https://rewindex.com/company/twilio/incidents/4g979s73gh86.md) | none | 2017-02-21 19:25 UTC | 2017-02-21 21:52 UTC | 2.5 h | resolved | | [Experiencing problems with Authy account recovery](https://rewindex.com/company/twilio/incidents/rz291b12tfpc.md) | minor | 2017-02-25 09:46 UTC | 2017-02-25 09:55 UTC | 9 min | resolved | | [Degraded SMS message delivery with Toll Free numbers in US](https://rewindex.com/company/twilio/incidents/5ncd8f9zx9vd.md) | none | 2017-02-25 15:39 UTC | 2017-02-25 16:10 UTC | 31 min | resolved | | [Increased error rates across multiple services](https://rewindex.com/company/twilio/incidents/p55v51xvh07w.md) | major | 2017-02-28 17:58 UTC | 2017-02-28 22:56 UTC | 5.0 h | resolved | | [Delays in the availability of Recordings audio files](https://rewindex.com/company/twilio/incidents/xcfylzdvbtfz.md) | minor | 2017-02-28 22:48 UTC | 2017-02-28 23:39 UTC | 51 min | resolved | ## Cite this Twilio posted 24 status incidents in February 2017 (2 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2017/02 - Citation: Twilio, “Twilio in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2017/02 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in February 2017 (2017-02-01)](https://rewindex.com/company/twilio/2017/02)` --- Canonical: https://rewindex.com/company/twilio/2017/02 · Markdown: https://rewindex.com/company/twilio/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:23.509Z