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Help Scout: S3 connection issues

Impact: majorStatus: resolvedStarted Resolved (4.9 h)1 updateSource: status.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    We have about 110k emails left to process and expect to be all caught up in about an hour. Otherwise we're in the clear and are closing out this issue. Thanks so much for the patience today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab). Help Scout profile · Recent Help Scout incidents · Markdown · JSON